WindowBlinds Windows Close Box is in the wrong location

from Stardock Forums

Hi - I am running the latest version of WindowBlinds for Win10.

I am using the Precision (Windows 7) theme.

I have been seeing an issue for a while now where the halo effect around a "Close" box on a window will appear in the wrong spot on the screen. In addition, the differential location of the halo increases the farther away the close box is from the upper left corner of the screen.

I have attached screenshots containing 3 Windows screens (from Microsoft Word), with a close box near the upper left corner, then near the middle of the screen, and and then closer to the lower right corner. As you can see in the pictures, the location of the halo in the lower right is much farther away from the real close box than the halo for the upper left close box. Whatever equation is calculating the position of the halo close box has a complex error component - the display error isn't a constant offset.

I have also had an issue (possibly related) where the halo close box image will permanently stay on the screen after the window has been closed. The residual close box halo won't be cleared until the PC is rebooted.

Is there a fix for this issue?

Thanks,

AzJazz1

windowblinds
8,498 views 6 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. Need more information.

1) Windows 10 version (Use Winver.exe)

2) Windowblinds version.

3) Monitor/s resolutions and any scaling applied to it? Please list them.

4) Problem only on Precision (Windows 7)? Any other Style having the same issue?

Thanks

Basj,

Stardock Community Assistant.

Reply #2 from Stardock Forums Top
  1. Windows 10 Enterprise (15063.rs2_release.170317-1834)
  2. WindowBlinds 10.74 (054 - Windows 10 Edition) - 64 bit OS
  3. Monitor resolutions (issue seen with both): 1920x1080 with 100% scaling, 3840 x 2160 with 150% scaling.
  4. I don't know about any other styles. The next time it starts to happen again, I can try switching - but it could make the issue disappear when I reapply.

Thanks,

AzJazz1

Groupy 2 - Organize multiple applications into grouped tabs on your Windows desktop
Reply #3 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #4 from Stardock Forums Top

Hello,

Logged internally.

Ref: 0205347

----------------
Sean Drohan
Stardock Customer Service Manager

Reply #5 from Stardock Forums Top

I have a similar issue, except it's like all window actions are off. Can't resize windows because the mouse does nothing on the corners, and minimize/max/close buttons are all off slightly. Works fine when reverting back to stock windows theme, but applying any theme, you can see all windows move down and to the left slightly which is probably why they are all off by that amount.

Reply #6 from Stardock Forums Top

Quoting akstyle450, reply 5

I have a similar issue, except it's like all window actions are off. Can't resize windows because the mouse does nothing on the corners, and minimize/max/close buttons are all off slightly. Works fine when reverting back to stock windows theme, but applying any theme, you can see all windows move down and to the left slightly which is probably why they are all off by that amount.
End of akstyle450's quote

Need more information.

1) Windows version. Use Winver.exe.

2) WB version.

3) Problem appear recently, after windows update ?

4) Monitor/s setups : Screen resolutions and Scaling setting.

5) Screen shot or video grab of the problem.

Thank you,

 

Basj,

Stardock Community Assistant