reinstall Fences 3

how to upgrade to Fences 3 with prodcut key

from Stardock Forums

Hi

I bought Fences 2, and bought "Fences 3 Upgrade"later.

Now I want to install Fences 3 in my new computer.

But when I type my email to "Lookup Product Keys", I just got Fences 2 product Key.

I try to install Fences 3 directly and type Fences 3 Upgrade product key, it can not work.

And I install Fences 2. it is OK. But when I install 3, it show Fences 3 Upgrade product key can't match email.

May I ask how could I installl Fences 3?

Thanks.

3,699 views 4 replies
Reply #1 from Stardock Forums Top

Hello,

Did you use different email address when purchasing the Fences 3 upgrade? If so please use that email address. Some user paid using paypal, need to use their paypal email address.

Let us know if you still need assistance.

Thank you,

 

Basj,

Stardock Community Assistant

Reply #2 from Stardock Forums Top

Hi

At my "Order History" page, I can find Fences 2 and Fences 3 upgrade at the same time. And I dont have paypal account.

And I check "Download Product Key Status (.csv)" it is the same email address with Fences 2.

Thanks.

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

 

Basj

Stardock Community Assistant.

Reply #4 from Stardock Forums Top

Hello,

Sorry to hear you were having trouble, however, it seems you were able to  activate / resolve your issue at a later time on your own.

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Sean Drohan
Stardock Customer Service Manager