Catastrophic failure mode

Win10 starts but does not launch Explorer

from Stardock Forums

When I logged in to find nothing but a black screen ... totally blank ... empty ... if I wasn't pretty much a propeller-head geek I'd have been royally screwed, if you'll forgive the vernacular.

^ CTRL-Alt-Del gave me TaskMaster.
^ "Open File Location" gave me access to programs.
^ C:\Windows\explorer.exe was my best bet ... and it worked. A regular M$ blue desktop with all icons. (Were the icons Fenced? I can't be sure that they were not.)

^ Alt-F4 / ReStart; Login
^ Blue Desktop with no icons and no TaskBar
^ Launch Explorer as above. (Again, not sure that the icons were or were not Fenced.)
^ Launched Fences and disabled it.
^ ReStart
^ All good

I went through that drill again with identical results.
Something is seriously pranged / frabbed.

If I can do something to produce indications or anything diagnostic please do let me know. I can step through that drill as required, if it does some good.
BTW I've only had Fences for a couple of days, and have never before bothered with such stuff, but I got to like it very quickly!

/bdt

p.s. "RollUp" is accessible via menu. No good reason it cannot be triggered by way of some icon upper right.

 

fences
4,725 views 4 replies
Reply #2 from Stardock Forums Top

Right, will do.
back soon

 

Addendum: "If asked to ReBoot, select no" or words to that effect. (I can't rerun this, so this is only approximately correct.)
I'll do that and re-install.

Star Control: Origins
Reply #3 from Stardock Forums Top

Purge REBOOT reinstall

Reply #4 from Stardock Forums Top

Hello bentrem,

Sorry to hear you are having issues.

I have deleted your other posts and left this one as it seems to have the same information.  I have also edited your original post to only include what appears to the problem - installing and / or activating.

I am going to ask some questions and would ask that you please keep the answers brief and to the point.

  • What version of Windows are you trying to install on?
  • Are you able to install Fences and use it?  If you can install Fences, can you activate?
  • If you are getting any errors, with the install or activation, can you post a screenshot of the error(s)?  If not, please detail exactly how they read.

Again, please try to answer these questions that related to Fences - we can deal with any other issues you have, with any other product in another thread.

Thanks.

----------------
Sean Drohan
Stardock Customer Service Manager