Stardock Forums
Although the mouse cursor is fine on the 2 secondary machines, the arrow does not appear on the primary anymore. Not sure what happened but yesterday I gave in and allowed an update of Windows 10 on my primary computer and am thinking that may be the problem. Can you help? It is driving me crazy.
Thank you in advance.
Hello,
Sorry to hear you are having issues.
try this https://forums.stardock.com/486104/multiplicity-support-faq#mousestuck
AzDude
Stardock Community Assistant
Hello,
Sorry to hear you are having trouble.
Its going to be a tricky but try to get to your mouse settings on your Primary PC (things should still highlight when hovered over and you can use keyboard shortcuts / tab and such to get certain places).
Change the 'Pointer Scheme' to something other than what it is, apply, then it should reappear. You can change it back after.
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Sean Drohan
Stardock Customer Service Manager
Thanks. Actually, it was easier than I thought it would be to fix the problem. Although I had restarted the computer before, I restarted it a second time and the problem was solved.
Is there a permanent solution? This continually happens after computers sit idel for a few hours. Really annoying to have to keep fixing or restarting.
It's actually very rarely seen. If you have specific software for your mouse (Logitech), I would recommend re-installing it.
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Sean Drohan
Stardock Customer Service Manager
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