Mouse overlay on window 10 startup

from Stardock Forums

 

I have a problem as image uploaded, it is appear on window startup and I must sigout after that login again to fix it. I considering use FX plus version but I don't know it can be fixed?

TL,

Thanks

cursorfx
10,721 views 6 replies
Reply #1 from Stardock Forums Top

Hello,

Sorry to hear you are having issues. Need to know more. Is your display setting set to 150% or more?

Try to change the mouse scheme to "None" via control panel. As picture below.

Let us know if you need further assistance.

Thank you.

Basj,

Stardock Community Assistant.

Reply #2 from Stardock Forums Top

Hi Basj,

 

Yes my screen is retina display so I must change display setting 150% and I have this issue.

 

I try did as your suggest but it still not working.

 

TungLe,

Thanks

Offworld Trading Company
Reply #3 from Stardock Forums Top

Hello,

I have forwarded your problem to Stardock Support team for their assistant. Please keep an eye on this thread for any updates. We appreciate your feedback and patient.

 

Basj

StardockCommunity Assistant.

Reply #4 from Stardock Forums Top

I was informed that the Support team is aware of the problem and currently looking into the problem. For now, we suggest to use CursorFX on 100% or 125% display setting. At 150%, CursorFX will not work properly.

Thank you.

Basj,

Stardock Community Assistant

Reply #5 from Stardock Forums Top

I try with display setting 125% but still not fix this problem. Maybe I will try agian later. 

 

Thanks for you support

Reply #6 from Stardock Forums Top

Quoting applele1988, reply 5

I try with display setting 125% but still not fix this problem. Maybe I will try agian later. 

 

Thanks for you support
End of applele1988's quote

Please try reboot. And if it still fail try the purge and reinstall steps : https://forums.stardock.com/485856/cursorfx-support-faq#reinstalling

Reboot again and report back

Thank you,

 

Basj,

Stardock Community Assistant