Guys
I have acquired Start10 and have been using it for ages. But on my new HP Spectre 360 laptop it does not open automatically...even though pinned to Start. What gives? BTW, It's version 1.6
Hello,
Sorry to hear you are having issues. Please explain more. What do you mean by "it does not open automatically"? Can you get to your Start10 configuration windows and set the style options to Windows 7 style or Modern Style?
Basj,
Stardock Community Assistant.
Thanks for your reply. Yes, I can get there, and do the change and then it will open, but I want it to open when I start my pc, not have to manually start start10 each time it goes to sleep or I turn it on. All my other systems work perfectly.
Please try purge and reinstall steps as follows https://forums.stardock.com/486022/start10-support-faq#reinstalling
reboot,retest and report back
Thank you,
Stardock Community Assistant
You are confusing us with 'open automatically' still.
When you start your PC, can you use Start10 - meaning, is the button where it should be, and if clicked on, it opens?
---or---
There is no button, I have to do X (whatever you are doing ) to get it to even show up and work.
----------------Sean DrohanStardock Customer Service Manager
There is no Start10 button...the system reverts to Windows 10 format opening. In ordere to make Start 10 open I need to go to the stupid consumer Microsoft rubbish and then the folder and then open Start10 and then hit configure and THEN the S10 buttons appear and work.
Have you tried the purge and reinstall steps I suggested on reply#3?
Yes, and then I went searching elsewhere...turns out:
1. I use AVG internet Security for firewall and other protections...including performance management.
2. I reviewed the "fixes" that PC TuneUp had performed and it had "permanently" slept Start 10 as a performance hedge.
3. When I disable the SLEEP, the Start 10 then works from the Start Folder.
So all along it was NOT Stardock's issue, but this could now become a "known Issue" with integration of Start10, W10 and AVG.
Many many thanks for your persistence with this matter Basj - thanks Forum
Cheers
Thank you for sharing that information with us. Glad it get resolved.
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