Hello,

Sorry to hear you are having issues. Please explain more. What do you mean by "it does not open automatically"? Can you  get to your Start10 configuration windows and set the style options to Windows 7 style or Modern Style?

Basj,

Stardock Community Assistant.

Hello,

Please try purge and reinstall steps as follows https://forums.stardock.com/486022/start10-support-faq#reinstalling

reboot,retest and report back

Thank you,

Basj,

Stardock Community Assistant

There is no Start10 button...the system reverts to Windows 10 format opening. In ordere to make Start 10 open I need to go to the stupid consumer Microsoft rubbish and then the folder and then open Start10 and then hit configure and THEN the S10 buttons appear and work.

Yes, and then I went searching elsewhere...turns out:

1. I use AVG internet Security for firewall and other protections...including performance management.

2. I reviewed the "fixes" that PC TuneUp had performed and it had "permanently" slept Start 10 as a performance hedge.

3. When I disable the SLEEP, the Start 10 then works from the Start Folder.

So all along it was NOT Stardock's issue, but this could now become a "known Issue" with integration of Start10, W10 and AVG.

Many many thanks for your persistence with this matter Basj - thanks Forum

Cheers