Subscription paid to Object Desktop Manager but no updates I CANT install any modules.

Subscription paid to Object Desktop Manager but no updates I CANT install any modules.

Why ?

Can I be refund ?

11,349 views 10 replies
Reply #1 Top

 I do not see an active membership in your account. 

Please see here: https://forums.stardock.com/486310/object-desktop-support-faq

 

 

Reply #2 Top

Then can you explain I see the transaction in my paypal ?

It looks like your website is bugged!

Payment sent to Stardock Corporation
December 29, 2017 at 11:25:26 AM EST
Transaction ID: 44J54528YH041990H

 

Reply #4 Top

Do I need to open a payment dispute to PayPal or the stardock staff will be able to do his job ?

Reply #5 Top


Subscription paid to Object Desktop Manager but no updates I CANT install any modules.

Why ?

Can I be refund ?
End of quote

Because you used a different email to purchase the extension....  I have merged them...

Reply #6 Top

Hi,

Thanks you for your fast answer.

Sorry, I was a little bit bored.

Can you also extend the subscription ?

I bought it on December 29 and I couldn't not use it.

Reply #7 Top

Hello ?

Can I get an answer please ?

Can you also extend the subscription ?

I bought it on December 29 and I couldn't not use it.

Reply #8 Top

Then can I get a full refund ?

Cancel the subscription and please send me a full refund.

Do I need to open a PayPal dispute to get it or are you able to refund me ?

Reply #9 Top

boubou2, I have added 3 days to your sub.  I trust that is satisfactory?