missing my order

order 4097981

from Stardock Forums

I paid with Paypal and received the confirmation receipt. 

Nothing available to be download. 

Mathew Schlueter

18,939 views 6 replies
Reply #1 from Stardock Forums Top

For your products and keys, please see the following page to have them emailed to you:

 

https://www.stardock.com/support/productkeyretrieval  

 

Be sure to try all the email addresses you know you have or could have used, especially ones you may use for PayPal or other payment services.

Reply #2 from Stardock Forums Top

When I put my email in that I used to start this account it says it doesnt exist. 

 

I have two accounts with you. 

which has a few products 

and 

 that is the new one that I used in purchasing the Object Desktop suite. 

 

Please advice! 

M

 

WindowBlinds - Free yourself of the default settings, customize your desktop.
Reply #3 from Stardock Forums Top

I still have a problem! 

I have emailed and done all I can to get the attention of this company!!!!   PLEASE HELP!!!!!

M

Reply #4 from Stardock Forums Top

What is your ticket number?

Reply #5 from Stardock Forums Top

Thanks for getting back soon!

 

I dont have a ticket number. I have sent lots of emails everywhere I can think find.

If I need to start a ticket where do I do that. 

 

This has been extremely frustrating as I have bought products and received keycodes, downloaded and have been on my way with no issues. 

I dont understand why this experience has been so much worse. 

Weeks now of WTF. 

 

Thanks again! 

M