Unable to receive License Key just after a purchasing

Hi

yestreday I purchased a fences 3 licence and erroneusly I haven't print out the page with the licence info's .

I have used the e-mail that I use at work to do this purchasing that is francesco.rapuano@ge.com  and I haven't received anything at this address.

Please can you send this info's to this other address : frapuano58@gmail.com otherwise I'll never be able to use the SW I have purchased.

I have already opened a ticked and sent a request to send licence data to another address but I haven' received till now any answer.

Thanks in advance for your help and best regards

 

F. Rapuano

5,446 views 5 replies
Reply #1 Top

I have responded to your support case.  Enjoy!

Reply #2 Top

Sorry but where did you respond ?,  I haven't found any answer on both e-mail addresses.

Best regards

Franco

Reply #3 Top

You may want to check your spam/junk mail on your GE account.

Reply #4 Top

As already stated there is nothing on my side for what concern Junk/Spam mail on my GE mail address.

I don't know where else I can look for .

Best regards

Franco