Slower Desktop Navigation when activating Fences

Hello,

so recently I have bought the regular fences app for my Windows 10 Pro desktop. Everything works like expected while trying the trial version. but here's something i have experienced while using both trial and full version..

when i try to create a folder.. open a folder/icon.. or move a folder. or just make selection with the mouse/cursor. its kinda slow process! I don't know if it's just me but its kinda laggy or unresponsive, here's what i mean:

with fences enabled:

 

with fences disabled:

I tried many things to get this working // cleaned-up the caches ram etc.. closed few process from task manager also. but it doesn't seem like the problem with my pc.

I hope this be fixed in the next update/beta update! Thank you so much guys for this awesome software too :p love it!

170,715 views 31 replies
Reply #1 Top

I have the exact same issue with Fences 3.0.4.12 on Windows 7.

Moving an Icon is much slower as it was with the prior Version.

As well searchng for a Desktop icon by typing is very slow now.
For instance you search for an icon called "FILE" you normally type "F I L E" and Windows jumps to the first Icon with "F" than "FI" followed by "FIL" and then "FILE"
With Version 3.0.4.12 Windows now jumps to an Icon starting with "F" then to one with "I", "L" and "E"

Next thing I noticed: I have two screens and screen one if full of fences. If I now save a new file to the desktop I can't find it because it is overlapped by the fences on the top right. If I move this fence I can see the just created icon/file and move it.

As I rolled back to Version 3.0.3 (from my backup) all this issues did disapear and moving icons, searching, new icons etc worked just fine again.

As I no longer have the original setup Files for Version 3.0.3 I did have to replace the files from a backup. Is there a historical download of setup Version of 3.0.3 available as well?

Edit: to avoid having a mixture of registry entries from new version and executeables from old one I looked for a setup file of the old one and used 3.0.3 from here: http://www.filehorse.com/download-fences/ Still no more issues after a clean install of the older version.

Thanks,

Oliver

Reply #2 Top

Same here. I use roll-up quite a lot and find it extremely slow on my laptop since the latest update. I use Windows 7 Home Premium.

Can I roll back to a previous version?

Reply #3 Top

Further to my previous remark: The bad performance is related to using a networkdrive or even a drive connected to a directory on my machine. (Like a mapping for my google drive)

Reply #4 Top

Quoting rg14, reply 3

Further to my previous remark: The bad performance is related to using a networkdrive or even a drive connected to a directory on my machine. (Like a mapping for my google drive)
End of rg14's quote

Is the network drive a portal fence or just a shortcut on your desktop?

Reply #5 Top

Quoting rg14, reply 2

Same here. I use roll-up quite a lot and find it extremely slow on my laptop since the latest update. I use Windows 7 Home Premium.

Can I roll back to a previous version?
End of rg14's quote
 

 

That's what I did without any issue. I used http://www.filehorse.com/download-fences/

Just chose Fences 3.03 from the drop down.

Reply #6 Top

Same Problem... after clicking on a shortcut it takes more than 4-5 seconds till the program starts... It really sucks... and if that hasn't pissed you off already, check the "hide all icons by double click" checkbox for having more fun... the response-issue and the activated "hide icons by doulbe click" setting will do the job...

Hope this problem will be fixed soon! Till then, I will downgrade to a stable version.

Reply #7 Top

Quoting olimuc, reply 5


Quoting rg14,

Same here. I use roll-up quite a lot and find it extremely slow on my laptop since the latest update. I use Windows 7 Home Premium.

Can I roll back to a previous version?

 

 

That's what I did without any issue. I used http://www.filehorse.com/download-fences/

Just chose Fences 3.03 from the drop down.

End of olimuc's quote

 

I'v downgraded to 3.03 ... nothing really changed. still the same :c

I'm on win10 btw.

Reply #8 Top

Add me to the list of those who are experiencing slow response from icons in Fences.  I'm running Win 10 64 bit pro on an 8 core overclocked to  4.5 ghz AMD chip and it can take more than 10 seconds to launch a program.

Reply #10 Top

If you have not contacted support, please do so so that we can see what you all might have in common.

https://esupport.stardock.com/index.php?/default_import/Tickets/Submit

You can reference FB.122687

Reply #12 Top

Sorry to hear you are having issues.

As you might expect, we don't see what you guys are.  Also, from the reports, it's only a very very small amout of people that are seeing it.  That is actually worse, we would rather a lot of people were - more people = more data.

With that, we need your help in figuring out what it is.  For the willing, we have devised some tests to see if it will point us in the right direction:

After each, I will ask you to 'test', which means that I want you to see if the issue remains

Run the following before anything:
http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Do not post the zips here, its just a baseline to be paired with a ticket should it come to that. Set the zip aside for a reply after the tests.

Version Test
-Install this version:
http://sd.stardock.com/Support/Software/Fences/Fences_3.05_beta_sd.exe
-Reboot
-Test
------------
Icon QTY Test
-Try to count how many icons you have on your desktop
-Create a folder off the Desktop and place all of your desktop icons in it
-Test
-If the lag is gone, add icons back to the desktop in groups of 10
-Test noting when, and at what number of icons, the lag returns.
----------
Icon Type Test
-If possible, is the icon type at all relevant to the problem? For example, 'If I remove all the network shortcuts, to no local drives, it runs fine.'  We had one report from a guy that said if he removed all of his PDF, everything was fine.  What we did not gleen (he stopped responding) was if removing all the PDFs just drastically reduced his icon count (and perhaps that was the real problem).
---------
3rd party app test:
Create a new Windows Administrator (<--important that its an Administrator) account:

Winodws 7: 
http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-7

Windows 10:
http://windows.microsoft.com/en-us/windows-10/create-a-local-user-account-in-windows-10

Windows 8:
http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

Log in under that account and try. If it fails, and while still under that account, please click the link below for performing a 'clean boot' under it:
https://support.microsoft.com/en-us/kb/929135

Keep the Fences entry enabled:
http://sd.stardock.com/sean/JingImages/2016-07-28_1539.png

After you've loaded Windows in a clean state, please try once again.  If it loads fine (no lag), we need to know what app or service, when re-enabled, is causing a conflict (not an easy chore, we know).  Our gut tells its an AV or monitor manipulation app (DisplayFusion for example).

Any results you can share with us would be immensely helpful.

Reply #13 Top

Hi,

Icon QTY Test
-Try to count how many icons you have on your desktop
-Create a folder off the Desktop and place all of your desktop icons in it
-Test
-If the lag is gone, add icons back to the desktop in groups of 10
-Test noting when, and at what number of icons, the lag returns.

 

This is may the false direction... while a double click on folder portal icon things gets FAST!.

This means for me, while have the same nasty thinking issue even I have the icon on desktop (ICON not within a Fences Window). Can get ride of this slow action behavior only if a completely switch off. Also have not this issue on a Admin Account only having two fences with a small amount of icons.

If you add some OutputDebug messages (with reasonable text) to your Fences (optional on/off) and using the DebugView, this would help to trigger out where the thinking/delay happens (have to set on DebugView the timing display).

Triggering messages should be given as soon:

1. Double click detection

2. Passing it to internal icon detection logic

3. when the command gets fired to the shell-command or else used command

4. after this command of (3) and get returned & finished double click statement

 

Keep in mind using any new Win 10 releases/updates may alter things in a way you did not have/had before and the developer has to be fit for the new behavior :D

just my 2 cents

Hp

 

 

Reply #14 Top

Quoting HpW4711, reply 13

If you add some OutputDebug messages (with reasonable text) to your Fences (optional on/off) and using the DebugView, this would help to trigger out where the thinking/delay happens (have to set on DebugView the timing display).
End of HpW4711's quote

I'm not the dev and I don't recall what you'll see, but there should be some output with debug view.

You'll need to set a key in the registry. http://sd.stardock.com/zubaz/apps/enableSD_Debug.bat  should do it for you.

 

Reply #15 Top

Quoting ZubaZ, reply 14


Quoting HpW4711,

If you add some OutputDebug messages (with reasonable text) to your Fences (optional on/off) and using the DebugView, this would help to trigger out where the thinking/delay happens (have to set on DebugView the timing display).

I'm not the dev and I don't recall what you'll see, but there should be some output with debug view.

You'll need to set a key in the registry. http://sd.stardock.com/zubaz/apps/enableSD_Debug.bat  should do it for you.

 

End of ZubaZ's quote

 

Yes, this acts like "Traubensaft gibt Traubenkraft" :D

But it provides  no the required details yet!

This means Double Click detection and than the internal processing step details...

I see currently click at thePC Icon:

00000005    08:50:58.224    [3228] DllCanUnloadNow on FencesMenu (lock count 1, pid 3228)   
00000006    08:50:58.521    [3228] Saving icon ::{20D04FE0-3AEA-1069-A2D8-08002B30309D}   
00000007    08:50:59.349    [3228] FencesMenu DllMain 94340000 / 2   
00000008    08:51:00.646    [3228] avcore\npsm\localprovider\baseprovider\lib\baseprovider.cpp(604)\NPSMDesktopProvider.dll!00007FF8973B39A4: (caller: 00007FF8973B4113) ReturnHr(4) tid(e44) 80070490 Element not found.    
00000009    08:51:03.709    [3228] FencesMenu DllMain 94340000 / 2   

Cheers

Hp

 

Reply #16 Top

Thanks for the feedback.  I've passed it along.

Reply #17 Top

Well,

just altered the double click behavior to single click (as on Taskbar) and this looks currently as a workaround... you will get a single click on the desktop icon instant of a double click

Explorer / Folder Options Setup / Tab General / Click Items as follows: Single Click & Underline icon titles only when I point at them :rolleyes:  

 

Hp

 

 

 

 

Reply #18 Top

I have the same problem - I can single click an icon on the desktop, and it takes 3-4 seconds for it to even highlight. (show that it's selected)....dragging is unbearable.

I just updated to 3.0.5.11 and still have this problem....

Reply #19 Top

Quoting david738, reply 18

I have the same problem - I can single click an icon on the desktop, and it takes 3-4 seconds for it to even highlight. (show that it's selected)....dragging is unbearable.

I just updated to 3.0.5.11 and still have this problem....
End of david738's quote

 

how did you update to 3.0.5.11 ? can someone gimme links for beta? thx

Reply #20 Top

Quoting mohammedhabib197, reply 19

how did you update to 3.0.5.11 ? can someone gimme links for beta? thx
End of mohammedhabib197's quote
3.0.5.11 is no longer beta, it is live.

You can get it at https://store.stardock.com/myaccount/products

Reply #21 Top

Same problem here.... Drag icons or clicking on them... a lifetime to open. (With Fences 3.0.5.11)

Windows 10 64bits Pro - 1607 Build

Reply #22 Top

Quoting ZubaZ, reply 20


Quoting mohammedhabib197,

how did you update to 3.0.5.11 ? can someone gimme links for beta? thx

3.0.5.11 is no longer beta, it is live.

You can get it at https://store.stardock.com/myaccount/products

End of ZubaZ's quote

Funny point 3.5.12 is NOW live O:) ... did a check update on my 3.0.5.3 and draws me no update available 8(|  

Just keep in mind the slow openings using an ICON on desktop is different than double click on folder portals even it's a link :D

In other words, a guess: Fences has no pre-stored information about each icon. This means each time you double click on an Icon, Fences starts to convert & navigate to the Icon-Data. This navigation may is the culprit. May Fences should load the data and save the action data into the internal structure..  :moo:  

 

Latest debug messages:

1   09:26:28.227  4372  FencesMenu DllMain 7fcc0000 / 2
2   09:26:28.539  4372  FencesMenu DllMain 7fcc0000 / 3
3   09:26:30.430  4372  FencesMenu DllMain 7fcc0000 / 2
4   09:26:32.383  4372  Saving icon ::{20D04FE0-3AEA-1069-A2D8-08002B30309D}
5   09:26:33.305  4372  FencesMenu DllMain 7fcc0000 / 2
6   09:26:35.133  4372  FencesMenu DllMain 7fcc0000 / 2
7   09:26:35.196  4372  FencesMenu DllMain 7fcc0000 / 2
8   09:26:35.399  4372  FencesMenu DllMain 7fcc0000 / 2
9   09:26:35.430  4372  FencesMenu DllMain 7fcc0000 / 3
10  09:26:35.461  4372  FencesMenu DllMain 7fcc0000 / 2
11  09:26:35.524  4372  ManageDesktopImageCache - Wall is
12  09:26:35.524  4372  ManageDesktopImageCache - Wall is
13  09:26:36.258  4372  FencesMenu DllMain 7fcc0000 / 2
14  09:26:36.524  4372  FencesMenu DllMain 7fcc0000 / 3
15  09:26:39.868  4372  FencesMenu DllMain 7fcc0000 / 3

Cheers Hp

 

 

Reply #23 Top

Just my current workaround :D

Having back the double click otherwise on MS Explorer things gets ugly too!

 

Fast ICON opening workaround: Right click on icon to get the Popup menu... than click top "Open" menu item... *_*  

 

Cheers

Hp

 

 

Reply #24 Top

It's a horrible update! The "developpers" seem not are knowing what they are doing. My solution: deinstall, clean all the registry entries and install the old version 3.01. Unfortunately that is a time wasting procedure, considering the search for an easier solution but now it does function as before.

bye, ShockedUser

Reply #25 Top

Im having a simular issue. I find that sometimes my typing get real slow on the desktop. Anybody else having this too?