AzimaEntertainment

Join Date 06/2012

+11

CursorFX issues on Windows10 Creator's Update

List of issues caused by CorsurFX

Hey I wanted to list a few issues CursorFX has when using the new Windows10 Creator's Update.

* Microsoft Edge Browser does Not respond when you click or mouse scrolling

* Netflix App does not respond to any clicks or mouse scrolling

* GetHelp App does not respond to any Clicks or mouse Scrolling

* TileCreator App does not respond to any clicks or mouse scrolling

* Kindle App does not respond to any Clicks or mouse Scrolling

* When you are searching for an app on the Start Menu, for example: You type netflix on the start menu, your clicks will not respond when it shows up in the search results and you cannot right click anything in the search results in the Start Menu.

I have tested this with CursorFX disabled and I can confirm everything works above however the issue only occurs when CursorFX is active which is a damn shame cause I love CursorFX!

I hope Stardock can fix this issue soon cause I would hate to use my PC without this wonderful app.

cursorfx

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mechwarrior6
dack92

Those were my findings as well.

Quoting Wizard1956,

reply 9

Unable to click on anything on Edge with CFX in use, works fine everywhere else. CFX version 2.16
Already tried a clean reinstall of CFX.

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I'm having the same problems.

Using Windows 10 Creators Update, Version 1703, Build 15063.138 (latest cumulative update)
When CursorFX is on, mouse scrolling and clicking does not work correctly in several apps and scenarios, including problems using Edge and Cortana.

What's interesting is that I've found:
- I can use "Ctrl+Shift+C" to temporarily disable CursorFX to get the broken things to temporarily work, then use the same keyboard combo to turn it back on
- Windows 10 Insider Fast Ring Build 16176 appears to not have any of the problems.
- Feedback Hub item, which you should UpVote and add comments to, is located here: https://aka.ms/Hqyi31

Thus, it seems likely, to me, that Microsoft must fix this issue.
I hope we can get that fix in the form of a Cumulative Update for Creator's Update Build 15063!
Microsoft?

Also, it'd be great if we could get a Stardock CursorFX developer to chime in on this thread, with their thoughts.
Stardock?

Regards,
Jacob Klein
Windows 10 Insider (I triple boot between Release/Slow/Fast, but didn't spot this problem, because my wife uses CursorFX and I don't)

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Hallo

Ich suche auch dringend nach einer Lösung - Würde ungerne auf dieses Programm verzichten - bislang lief alles Super - nur seit dem Update auf Creator läuft EDGE nicht mehr und auch Cortana nicht mehr - bzw kann dort nichts mehr anklicken.

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Island Dog

Join Date 06/2003

+1046

Quoting Trumi07,

reply 4

Please don't report your own replay to our forum report system. That is for reporting posts that are spam, rule violations, etc.

Please start a support ticket so we can assist further: https://esupport.stardock.com/index.php?/Tickets/Submit

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ZubaZ

Join Date 11/2001

+917

This is resolved by Microsoft in Windows 10 build 16184.1001

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Quoting ZubaZ,

reply 6

This is resolved by Microsoft in Windows 10 build 16184.1001

It was actually fixed in an earlier Fast Ring build.
As I said in my prior post:
"Build 16176 appears to not have any of the problems."

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Chasbo

Join Date 01/2005

+855

I'm having very similar problems as described above in win 8.1. Never had one issue in win 7.

In order to download anything here at WC I have to disable cursorFX first.

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Chasbo

Join Date 01/2005

+855

I trouble shot this in Windows itself. Windows said that a high DPI setting has been applied. I went to WC and was able to download stuff that I couldn't before. So far the issue seems to be resolved.

Time will tell.

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I am also having issues with cursorFX in Edge, you can close or open tabs but as soon as you try to click anywhere on the page it starts blinking and doesn't work. As soon as you go back to the windows default cursor the problem stops.

I am using Windows 10 Creators edition and CursorFX 2.16, I have also downloaded the previous version and it also has the same issues.

Kind of upset since I have been using CursorFX for years and the default cursor is just so blah!

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Guess I'll have to wait for Windows 10 Redstone?

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Chasbo

Join Date 01/2005

+855

I said the problem went away and it hasn't completely. The frustrating thing is it seems to come and go. Here's something else: When I hit ctrl-alt-del but not close the hung up task but click on what wasn't working it works! Seems like having task manager open makes a difference.

As I said before cursor fx was flawless in win 7. It would seem as if after that there are problems in 8.1 and 10.

I cannot use the default cursor. I have been spoiled.

I wish this issue can be resolved.

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Quoting JacobKlein,

reply 7

Quoting ZubaZ,

reply 6

This is resolved by Microsoft in Windows 10 build 16184.1001

It was actually fixed in an earlier Fast Ring build.
As I said in my prior post:
"Build 16176 appears to not have any of the problems."

My Windows says it's up-to-date but it's not running Build 16176..

My current build is 15063

How did you get the 16176 build? I need it so I can use my CursorFX on all my apps.

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Uvah

Join Date 05/2006

+874

Quoting AzimaEntertainment,

reply 13

earlier Fast Ring build.

If you are part of the fast ring crowd who get the latest 'beta' beta then you'll have that version. Those on the slow ring wait awhile before they get it and the ones who are using the RTM 'beta' have to grin and bear it.

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Jeez, it's almost like people don't read my post! I spelled it out pretty clearly, honestly. Try reading it more slowly.

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Chasbo

Join Date 01/2005

+855

I upgraded to Win 10 and all the Stardock stuff works fine except for cursorFX. I have the latest version 2.16.

I wonder why it's not working properly? What happens is there are random freeze ups which force me to use ctrl-alt-del. I can cancel and that seems to unfreeze it but that's certainly not how it's supposed to work. Putting it to the default windows cursor also works.

Having used cursorFX for years with win 7 and having no problems at all makes this very frustrating.

Are there others having this same problem?

Is there anything being done to correct this?

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So to sum it up

Latest win10 creators need to wait for a Microsoft update for this to be fixed?

Kind of annoying :/

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neone6

Join Date 12/2010

+942

Quoting fredde sockan,

reply 17

So to sum it up

Latest win10 creators need to wait for a Microsoft update for this to be fixed?

Kind of annoying :/

Haru sockorna på dig eller ?

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I am always on the fast ring of windows. and of course the cursorfx does not remain on top. it disappears when clicking the notification button. I guess its a an issue to be resolved.

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I'm glad it's not just me having trouble with CursorFX. I'm running version 1703, OS build 15063. When I bring up the CursorFX Control Panel, it becomes unresponsive and I have to close it with the Task Manager. If I immediately open the Control Panel again, everything is fine and I can select another cursor without any issue.

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CursorFX is now working correctly in Cortana, on the Release build.
It may have been today's Windows 10 Update that fixed it, I'm not sure.
OS Version 1703 Build 15063.502 (KB4032188)
https://support.microsoft.com/en-us/help/4032188

This remark looks particularly ... juicy/related:

Addressed issue where Magnifier Lens users cannot click on buttons or select web content in Microsoft Edge or Cortana results.

Kind regards,
Jacob Klein

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ZubaZ

Join Date 11/2001

+917

Thanks for the update.

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You're welcome.

PS: I don't think "Email me when someone replies" is working right

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ZubaZ

Join Date 11/2001

+917

Quoting JacobKlein,

reply 22

PS: I don't think "Email me when someone replies" is working right

Testing email reply function

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Island Dog

Join Date 06/2003

+1046

Replying.

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I am experiencing the same issue: I downloaded this tool: http://sd.stardock.com/zubaz/apps/Purge_CursorFX.bat and reinstall at no avail.

This is my windows 10
winver is: Windows 10 1803 (os Build 17134.376)

Any other option?

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