Spacemonger does not activate

from Stardock Forums

Can't get SpageMonger activated after entering product key. Activation dialogue first says "Thank You. SpaceMonger has been successfully activated". Then I click "Finish" and get a dialogue saying "SpaceMonger has not been activated. Please go back to complete activation."

Tried many times, as administrator, etc, without success.

My system is Windows 10 Pro 64 build 1607.

Is this a bug or what?

Any ideas?

spacemonger
10,572 views 8 replies
Reply #1 from Stardock Forums Top

I am having the same problem, likewise using Windows 10 Pro. Nothing seems to work.

Reply #2 from Stardock Forums Top

Sorry about that.  A server change that shouldn't affected anything affected things.

You should be fine now.

Groupy 2 - Organize multiple applications into grouped tabs on your Windows desktop
Reply #4 from Stardock Forums Top

. . . and now I'm not activating. Also noticed that it's no longer under EdgeRunner, but under Stardock itself? How can I activate it now? It wants me to activate it via the EdgeRunner website.

Reply #5 from Stardock Forums Top

Quoting CobraA1, reply 4

. . . and now I'm not activating. Also noticed that it's no longer under EdgeRunner, but under Stardock itself? How can I activate it now? It wants me to activate it via the EdgeRunner website.
End of CobraA1's quote
Please create a case at https://esupport.stardock.com/index.php?/default_import/Tickets/Submit and then post the ticket ID here.  Thanks.

 

Reply #6 from Stardock Forums Top

Ticket ID #ZAM-308-35091

Reply #7 from Stardock Forums Top

Thanks.  Looking into it now.

Reply #8 from Stardock Forums Top

I had to add my key to my account via account management on Stardock. Thankfully I had the original e-mail from my purchase two years ago.