Cursor disappears on start menu 10

Installed CursorFX. It works great except when you show the windows 10 start menu then the cursor disappears. You can see a shadow of it if you get up really close to the monitor. It shows fine on the other start menus it's just the windows 10 start menu. Eyes are bad enough as it is. sure could use some help.

6,431 views 5 replies
Reply #1 Top

It might help if we had more information.

  • What version of Windows10?
  • What version of CursorFX?
  • Are you using Start10?  What version?

I tried to recreate your issue win CFX 2.16, Start10 1.11 and Win10 v1511 (OS build 10586) but was unable to do so. http://screencast.com/t/IkjfcjznL4aq 

Reply #2 Top

Sorry I was gone for awhile. I have Windows 10 Pro v1511, CursorFX 2.16, and Start10 1.11

Reply #3 Top

Very disappointed. I paid for something that I can't use. I had to uninstall it.

Reply #4 Top

I'm having this problems as well. I am running Cursor FX 2.16 and Win10 Pro 64 bit. Cursor works great except when hovering over the Start menus system. It fades BEHIND the window however, the icons/menus do highlight and are clickable, you just lose the cursor visibly. It looks like the cursor is behind the window. Besides that it functions fine. Very annoying to say the least.

Reply #5 Top

Please contact support as we are unable to reproduce your issue and need more information