just bought deskscape 8 and it wont launch

I just bought deskscapes 8 about an hour ago, and i cant get it to do anything.     it tries to start after install and freezes on the configuration screen.

 

I am running Windows 10 fully up to date, AMD 8 core cpu, 24 gigs of ram, AMD radeon GPU with all drivers up to date. 

I have made sue to have the newest mega codec package installed, download a few dreams, installed deskscapes 8 v8.51   i agree, next etc

then the configuration screen opens, and it will no longer respond to anything.  i have now uninstalled and installed about 6 times, rebooting each time, i have tried setting compatibility mode to windows 7 and run as admin.   and i get the exact same thing.     If I cant get any help, how do i get a refund for this since it wont work

 

https://onedrive.live.com/redir?resid=430583FC0F2783FE!8772&authkey=!AODOlixdBrv5DMc&v=3&ithint=photo%2cbmp

 

tried to add a screen shot, but it wont let me, so a link to what i get

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