why do you have a captcha on your support page, that DOES NOT WORK?

free trial ended on first day

from Stardock Forums

first, why have a support page, if you're going to have a captcha that no one can get past, because no matter how accurately you type the captcha, it says it isn't correct. this is enough to make your head explode in RAGE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

next, i downloaded stardock, activated my free trial, stardock was working fine, but then started acting up, so i uninstalled it, and reinstalled it, and now it says that my 30 day trial has expired, and i just activated it today. i have a screen-capture of it if you need. i would have included it here, but YOUR ATTACHMENT ICON IS GRAYED OUT! you have my email address on file. 

 

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Reply #1 from WinCustomize Forums Top

Please contact support here: https://esupport.stardock.com/index.php?/Tickets/Submit

After receiving your support ticket number you can post it here in a comment.

Tickets are responded to on a first come first served basis. Wait until contacted by a support tech or your position in the support queue will be reset.

Stardock Sales and Support are open Monday - Friday (9am-4pm EST). Every effort is made to respond to queries as quickly as possible, though emails sent after-hours and on weekends will generally not be seen until the following work day.