Sleep mode kills Deskscapes

Please start a support ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit

Same problem. Frozen now. Restarting PC works until monitor goes to sleep.

Windows 10 Version 1511 (OS Build 10586.29)

From about:

DeskScapes appears to be activated on this PC
DeskScapes engine appears to be running
(Generic PnP Monitor) 1 is attached to AMD Radeon R9 200 / HD 7900 Series

Deskscape.dll 2015/10/15 14:46:03
Deskscapes.dll 2014/03/10 10:45:52
DreamControl32.dll 2014/03/10 10:45:42
DeskscapesConfig.exe 2015/10/13 07:54:48
UI\Deskscape.dll 2015/09/09 09:38:38
UI\DeskscapesVideo.dll 2014/03/10 10:45:54
DreamTasks.exe 2014/03/10 10:45:58
DeskscapesVideo.dll 2014/03/10 10:45:22

EDIT: Really weird now. If I start Quicken 2015, the animation turns back on. When I quit Quicken or minimize it, the animation stops. Restore it, the animation starts. No other program is doing this. Don't kill the messenger; I only reporting behavior.

I solved my issue by going to Power Options in control panel and turning off Require a Password on Wake. That might not be the exact wording. If the option is grayed out there is a selection to enable grayed out items   Good luck!

Please start a support ticket here:  https://esupport.stardock.com/index.php?/Tickets/Submit  

(Courtesy of RND Link Repair.)  

I am also having this issue. I have submitted a ticket. I just turned off the password on wake option to see if that fixes the issue.

I was having the same issue of the mpeg dreams (not the baked in ones) not reloading whether I awoke from sleep or a simple WIN+L.

I uninstalled k-lite codec (didn't need to reboot since no Lav splitters were running. For everyone else I would recommend a reboot normally. I then reinstalled "as an administrator" with no compatibility changes.  Voila!

Now I can awake from sleep or perform a simple logout and it loads the mpegs just fine now.

for the dreams I use, the simple (not advanced or expert) install of k-lite 11.40 with just the default worked nice and lightweight.

Hope this helps someone

-David

Have same issue. But I am on a domain and can't\wont change require password to login. 

I believe we have this resolved internally so the next update will fix it.

I am unsure on the exact date for that yet.

My Deskscapes stops whenever the monitor sleeps.  I don't ever put the desktop to sleep.  When I waken the monitor, not only is the dream paused but the option Resume Desckscapes with a right click is not there.  In fact there is a grayed out "Pause DeskScapes in the right click menu.

I uninstalled and re-installed as Admin and it has worked for me ever since.

Is the update date getting any clearer? Id love to use the product but my machine locks frequently, for security reasons and it gets old having to restart and setup my background ever time.

We have an update for this, unfortunately for some reason it has not been released yet.

I will chase to find out why.

Thanks Neil! Release cycles are always fun.. 

Any luck Neil?

Any word Neil?

^bump; Following - I'm having the same issue, but want to know that this has been resolved before I purchase Deskscapes.

I expect a release this week or next.

Too bad my trial expires in 4 days.

Schweet.. Ill keep my eyes out.. TY for the update.. Labyrinthian.. it was worth the $10.. no regrets here

Got the latest update installed. Deskscapes still freezes upon return from screen sleep mode.

Windows10, two monitors, both set to turn off after 10 minutes of non-use. Computer never goes to 'sleep', just the monitors.

Upon monitor wakeup Deskscapes (applied to monitor #2) frozen. Right click and the 'Pause Deskscapes' option is available. Click on that and the Resume Deskscapes option shows up. Click on that still no joy.

Did you uninstall, reboot and then install the new version?

If not could you do so as it may be the files were not replaced correctly.

I did not. I just used the update process from the Stardock notifications window.

I'll give that a try.

@Rmart - curious as to if this works for you.

yeah, that didn't do it either. The deskscapes display is still static after monitor wakeup.

bump