BUG?: Object Dock Won't Start Icon (path not found) - Redirected from correct 64 bit location to 32 bit program files on WIN10!

from Stardock Forums

Hi,

I have a shortcut in a folder, it is to "c:\program files\blah", its properties are correct and work perfectly from Explorer.

I set up a Dock Menu (Show folder in a menu), when run from the menu it tries to run it from "c:\program files (x86)\blah" and fails. The dialog is created by ObjectDock (it doesn't ask Windows to invoke it).

 

This is on Windows 10 and teh latest Object Doco 2.20.0.862

 

Thanks

Dennis

 

 

objectdock
19,996 views 17 replies
Reply #1 from Stardock Forums Top

Sorry to hear you're experiencing this problem. Can you download and run the tool below:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe 

Then attach the .zip that's created and send it in with a ticket to support:

https://esupport.stardock.com/index.php?/Tickets/Submit 

Reply #2 from WinCustomize Forums Top

...

WindowBlinds - Free yourself of the default settings, customize your desktop.
Reply #3 from Stardock Forums Top

Hi,

 

I have raised ticket "#PLC-574-65717" and attached the file.  I suspect the reason may be simple, there is no 64 bit version of ObjectDock so it can't run 64 bit programs.

 

Thanks

Dennis

Reply #5 from Stardock Forums Top

Quoting jorgensen, reply 4

Check this https://forums.stardock.com/451852/get;3592555
End of jorgensen's quote

 

Thanks for confirming this is an ObjectDock feature/limitation.

 

I didn't get the solutions (or they sounded too hard) so my workaround is to:

  1. Create new shortcut to CMD.exe
  2. rename and fix icon
  3. Start minimized
  4. Set "start in" as per original shortcut
  5. Set "Target" to C:\Windows\System32\cmd.exe /c start "" follows by a space and the original target

Hope that helps, hopefully StarDock will fix this issue by releasing a 64 bit version given that most people now have 64 bit computers and OS.

Reply #6 from Stardock Forums Top

Hi there

I have object dock 2.2 and it launches all 64 bit Serif Products simply by creating an new blank shortcut and browsing to Program files\Serif then the product name(eg. Page Plus X8 and then to program and selecting the exe file eg. Pageplus.exe

It does not work if you create a desktop icon from the Setup program and dragging it to Object Dock .This always sets the path to Program files (X86) assuming it to be a32 bit program

Reply #7 from WinCustomize Forums Top

Got an E-Mail from Stardock today regarding Object Dock:

Now compatible with Windows 10

Taking into consideration that 95 % of customers will have 64-bit installed: Does that mean the 64-bit bugs are fixed ?

Reply #9 from WinCustomize Forums Top

I thought so...

 

Reply #10 from Stardock Forums Top

I will find out what that is all about as that mailer does seem a little odd

Reply #12 from Stardock Forums Top

So is there absolutely no workaround for this and no support for it?

How can they even sell this product and claim compatibility when it doesn't have 64-bit support??? 

Reply #13 from WinCustomize Forums Top

Just right click on the problem icon in ObjectDock and select Dock Entry Properties, then in the Link area set the correct path to the application. In most cases it just requires the removal of the space and (x86) after Program Files.  Works here.

Reply #14 from Stardock Forums Top

I have this dock entry as a folder called Utilities that has shortcuts to about 20 different software utilities that I frequently use, when I try to right-click the entries I don't get any options whatsoever.

Reply #15 from Stardock Forums Top

#13 - Then you don't have this problem (or you do and you happened to have both 32 and 64 bit versions installed).

#14 - Sounds like this should be elsewhere also, sounds completely unrelated to this issue.

Reply #16 from Stardock Forums Top

I'm experiencing this exact issue, but I can't figure out any workaround. 

When I try to run a shortcut in a folder in the dock entry that points to the 64-bit version/path it says it can't find the item and references the path being the program files (x86) path.