Money charged but product not delivered

On April 16, 2015 I tried to purchase the Start8 software as I was going to run out of the trial period. I clicked on the link that appeared on my screen and it gave me an option to pay using debit card. I made three attempts to pay using my debit card (issued in India) and each time it showed 'transaction couldn't be completed'. However, soon I received notifications of deduction of Rs. 128 thrice (roughly 6.2$) from my account. So more than double the amount of software was deducted from my account and I didn't even get the software.

My account no- 175901000004015

Transaction IDs

408277O16

603034O16

204842O16

2,367 views 1 replies
Reply #1 Top

I've created a ticket for you and you should receive my reply shortly. I did not see any orders currently on your account.