Start8 makes explorer.exe crash via ntdll.dll

Everytime I check the disk, Start8 makes explorer.exe crash via a failure in module ntdll.dll.

I figured this out after carefully booting in selecting which services are loaded and the one that caused the problem was Start8. 

I have other Stardock software installed with no problems (Windows Blind and FXShadow).

I'm using a Surface Pro 3 i7

 

Here is the outcome of the event loguer:

Log Name:      Application
Source:        Application Error
Date:          29/01/2015 09:49:36 a.m.
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Surface
Description:
Faulting application name: explorer.exe, version: 6.3.9600.17415, time stamp: 0x54503a3a
Faulting module name: ntdll.dll, version: 6.3.9600.17476, time stamp: 0x54516b13
Exception code: 0xc0000409
Fault offset: 0x0000000000081bd8
Faulting process id: 0x1148
Faulting application start time: 0x01d03bc202906e79
Faulting application path: C:\windows\explorer.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report Id: 478b98ec-a7b5-11e4-826b-60029253da7c
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-29T12:49:36.000000000Z" />
    <EventRecordID>4661</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Surface</Computer>
    <Security />
  </System>
  <EventData>
    <Data>explorer.exe</Data>
    <Data>6.3.9600.17415</Data>
    <Data>54503a3a</Data>
    <Data>ntdll.dll</Data>
    <Data>6.3.9600.17476</Data>
    <Data>54516b13</Data>
    <Data>c0000409</Data>
    <Data>0000000000081bd8</Data>
    <Data>1148</Data>
    <Data>01d03bc202906e79</Data>
    <Data>C:\windows\explorer.exe</Data>
    <Data>C:\windows\SYSTEM32\ntdll.dll</Data>
    <Data>478b98ec-a7b5-11e4-826b-60029253da7c</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

 

What action can I take to avoid this?

Thanks

 

1,894 views 0 replies