The serial number is already registered to another account.

from Stardock Forums

Hello.

Was trying to activate Multiplivity v2 on a replacement used machine.  HD dead on previous box.  I get the above error when trying to activate. 

Also, I no longer have the two computers I had when I bought Multiplicityv1 ane v2.

I MAY have changed emails at one time to al@ajowebdwsign.com. But bought with al@tuscon-webdesign.com

Thanks for your help.

 


user: al@tuscon-webdesign.com
lic: guess its best not to post Product Key

 

multiplicity
9,807 views 4 replies
Reply #2 from Stardock Forums Top

It would be best to contact support regarding this rather than handle it in the forums as you may need to provide additional information.

Groupy 2 - Organize multiple applications into grouped tabs on your Windows desktop
Reply #3 from Stardock Forums Top

Thanks Neil, is that support@stardock.com ?

Good to still see you around, you helped extensively in the long ago past.

 

AL

Reply #4 from Stardock Forums Top

If you have already contacted us through email, we'll respond shortly. Alternatively you can submit a ticket here: https://esupport.stardock.com/index.php?/Tickets/Submit