Right clicking on Start8 button does nothing

from Stardock Forums

Hello.  Since I have updated to 1.45 recently I have an issue.  I used to be able to right click on the Start8 button and it showed a submenu of useful links such as Control Panel, Device Mgr, PowerShell etc.  Now when right click it nothing happens at all.  I have the option "Show Win+X menu when right clicking the start button at the bottom of the screen" checked off.  Pressing Win+X still brings up this menu fine, but I want right click to do this as well as I'm used to it.  How do I get that option back?

start8
3,309 views 8 replies
Reply #1 from Stardock Forums Top

Could you uninstall and reinstall Start8 to see if that changes anything?

Reply #2 from Stardock Forums Top

Quoting The_Gear, reply 1

Could you uninstall and reinstall Start8 to see if that changes anything?
End of The_Gear's quote

I uninstalled, rebooted, then re-installed.  Nothing changed.  Right click still does nothing.  I paid for the full version, not the trial.  Help!

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Reply #3 from Stardock Forums Top

Did you install to a location off Program files, or did you pick a custom location?

Also do you have a file called hlp.exe in your Start8 directory?  If so what happens if you run it?

Reply #4 from Stardock Forums Top

Quoting Neil, reply 3

Did you install to a location off Program files, or did you pick a custom location?

Also do you have a file called hlp.exe in your Start8 directory?  If so what happens if you run it?
End of Neil's quote

Start8 is installed in it's default directory.  C:\Program Files (x86)\Stardock\Start8

I tried running hlp.exe and nothing happens.  Tried run as admin and still nothing.

Reply #5 from Stardock Forums Top
Quoting DaftM3, reply 4
Quoting Neil Banfield,
reply 3

Did you install to a location off Program files, or did you pick a custom location?

Also do you have a file called hlp.exe in your Start8 directory?  If so what happens if you run it?



Start8 is installed in it's default directory.  C:\Program Files (x86)\Stardock\Start8

I tried running hlp.exe and nothing happens.  Tried run as admin and still nothing.

End of DaftM3's quote

Is this a home machine or a company machine which might have additional group policy rules set.  As they can block the ability for it to work.

Also if you press Windows key + X does the menu show up?

Reply #6 from Stardock Forums Top

Yes Win+X brings up the submenu fine.  This is a home/private machine with Win8.1 Enterprise so I can run gpedit.msc if I need to.