Which icons are you having issues with?
(Section 1) Since I cannot post a screenshot, I will try to explain. Let's say you have created a folder of shortcuts called "net" ... Then, you have customized these shortcuts with custom icons you have created. Then, let's say, you have 200 customized shortcuts in the folder "net" that you copy and paste to ... ProgramData > Microsoft > Windows > StartMenu folder. This works well, as it can yield all these available shortcuts by single key stroke (alphabetical) when on the start screen (search). Now, let's say you go to Launch8 and select a shortcut from the list that has a customized icon. When you add it, the Launch8 icon shown for the newly added shortcut is just a blank. (I believe it has something to do with how the OS stores icons)
(Section 2) On the other hand, I created a new folder just for Launch8 listings (Win32 - not metro apps). It works perfectly. I create the shortcut, create the icon, apply the icon, then add the app shortcut to Launch8 and it works perfectly.
A nice touch for the final release would be to have the option to add multiple docks (like object dock). (or multi level docks)
... just a thought.
Anyway, it's working perfectly now (as described in Section 2). Thanks Again.