[BUG] Notification Dialog is sent to back of explorer windows

Folder portals + nomal fences + aero

Description

Certain Windows notification dialogs like rename, copy to..., move to... or overwrite file dialogs are supposed to be ontop of all currently open explorer windows. this does not happen anymore when Fences and AERO is running.

When performing such operations the notification dialog opens and is behind all explorer windows and you cannot make the dialog gain focus or be ontop of all existing explorer windows.

OS Windows 7 64bit

Fences Version 2.10

Reproducible when AERO + Folder portal(s) and other Fences on Desktop is/are enabled if AERO is disabled the dialogs can gain focus and be ontop just fine.

 

This is quite annoying because when it happens you have to move all windows out of the way to be able to click yes/no on the dialogs.

8,901 views 9 replies
Reply #1 Top

Can you post a screenshot?

 

To get a screenshot, simply do the following:

- Get the information on screen that you would like to take a screen shot of.
- Press the "Print Screen" button on your keyboard (Usually above the "Insert" key).
- Press your Windows Key + R to bring up the Run dialog
- Type in MSPAINT and click "OK".
- Go to the "Edit" menu and select "Paste".
- When told that the image is too large for the designated area, agree and say that you want the image area resized.
- You will now see your screenshot.
- Go to the "File" menu and select "Save As...". Make sure you select to save the image as type JPG.
- Attach the image to your mail message, and send that back to us.

Reply #2 Top

I dont think a screenshot is going to illustrate this. Excuse the screen refresh but I guess the videorecorder used had this side effect.

 

Here a video of me trying to rename a file to same name of a existing file to get that dialog which should pop up in front of all explorer windows, when I move the windows out of the way and click on dialog you can see it automatically get behind the explorer window and only by minimizing or moving the windows out of the way your able to click the dialog yes/no.

 http://db.tt/C4pq2fmw or

http://videobam.com/tcOFh

 

Turn Fences off or Aero off and that dialog shows up normally.

Reply #3 Top

@Zubaz

Given the narrow window of this bug and given Ive narrowed it down, can you confirm Fences+Aero dont play well with these types of dialogs?

Now YOu have had a chance to examine the video of the issue, dont hesitate to ask for anything else (information wise) that may help you expedite a fix fro fences 2.10 sine It is a very insidious bug.

Would be nice to have stardock repair this bug and patch it up asap.

 

please let me know, thanks.

 

Reply #4 Top

Quoting navay, reply 3
Now YOu have had a chance to examine the video
End of navay's quote

I may be wrong but I don't think anyone is going to download and install a special video player just to see the problem you have.

Reply #5 Top

Go with the screenshot. Just a suggestion.

Reply #6 Top



I may be wrong but I don't think anyone is going to download and install a special video player just to see the problem you have.
End of quote

To watch the screencap, close the window with the play arrow on it by clicking the Close to play button on the bottom of it. Do not click on the PLAY VIDEO arrow in the middle of it.

Reply #7 Top

Quoting Wizard1956, reply 6


I may be wrong but I don't think anyone is going to download and install a special video player just to see the problem you have.

To watch the screencap, close the window with the play arrow on it by clicking the Close to play button on the bottom of it. Do not click on the PLAY VIDEO arrow in the middle of it.
End of Wizard1956's quote

Yes quite right no special players required but in such case here is the download from dropbox and maybe even view it online http://db.tt/C4pq2fmw

I imagine anyone will have this bug, the screencap is just one example on how to trigger it.

 

Quoting Uvah, reply 5

Go with the screenshot. Just a suggestion.
End of Uvah's quote

A screenshot will NOT be enough to show this bug but in case you can decipher everything heres an image too.

 

 

Reply #8 Top

OK this is not reproducible 100% of the time, but come on Stardock it is reproducible with folder portals and other fences on desktop, how about (official) feedback to paying customers eh?

 

You must have at least a FENCE and A FO:DER Portal to be able to duplicate this, I think its related also to folder portals since there are various bugs when using folder portals in Fences 2.10

Reply #9 Top

We are investigating.

Thanks for reporting.