Start 8 Activation

I recently went to install Start 8 on a new tablet. But when I tried to unlock it stated the I exceed the max activations. I opened up a ticket with support, Ticket ID: KWQ-525-11127 on Thursday evening but have not heard back.

I eventually purchased another license from StarDock for Start8 but I would like to get my first license reset.

Is there a way to get that done?

10,706 views 32 replies
Reply #1 Top

Support should be able to reset your ticket.  I will bring the ticket ID to their attention so it can be processed ASAP.

Reply #3 Top

Resolved.

Reply #4 Top

I have the same problem with Start8 - max activations reached. Please, help me!

My ticket ID is: #NFE-810-30513

Reply #5 Top

i too have the same issue with maximum activations reached. i submitted a ticket on feburary 13th Ticket: #HQE-170-88178  and also have not recieved a response


Reply #6 Top

Quoting plamen72, reply 5
I have the same problem with Start8 - max activations reached. Please, help me!

My ticket ID is: #NFE-810-30513
End of plamen72's quote

You had a response yesterday.

Quoting Raptor1966, reply 6
i too have the same issue with maximum activations reached. i submitted a ticket on feburary 13th Ticket: #HQE-170-88178  and also have not recieved a response

End of Raptor1966's quote

You have a response now.

Please note (as stated in the auto-response) that replying to a support ticket before receiving a reply from technical support will reset the activity counter on the ticket. This will move your ticket to the end of our incoming work queue and delay our response.

 

Reply #7 Top

I to have the problem of "Maximum activations reached".

I requested a reset on February 20, 2013 Ticket ID: SKP-219-57389 but have yet to receive a reply. Could someone please look into this? I need to do a reinstall of Win 8 in order to create a system image but can't since I'm unable to activate Start8.

Thanks for any assistance that you can provide.

Best regards,

Bob

Reply #8 Top

Quoting bobbyjean58, reply 8
I to have the problem of "Maximum activations reached".

I requested a reset on February 20, 2013 Ticket ID: SKP-219-57389 but have yet to receive a reply. Could someone please look into this? I need to do a reinstall of Win 8 in order to create a system image but can't since I'm unable to activate Start8.

Thanks for any assistance that you can provide.

Best regards,

Bob
End of bobbyjean58's quote

Resolved.

Reply #9 Top

I have the same problem with Start8... "Maximum activations reached" I need help!

My Support Ticket id is "IIZ-342-24993"

Best regards,

Shedox

Reply #10 Top

Quoting Shedox, reply 10
I have the same problem with Start8... "Maximum activations reached" I need help!

My Support Ticket id is "IIZ-342-24993"

Best regards,

Shedox
End of Shedox's quote

resolved.

Reply #12 Top

i have emailed support TWICE to reset it no luck. i would suggest this company must be reported to my state AG for action. twice is more than enough to ask for help. my state is mass, i will give them 2 more days to resolve this before o report it to the AG for action

Reply #13 Top

Quoting jonas_pike, reply 13
i have emailed support TWICE to reset it no luck. i would suggest this company must be reported to my state AG for action. twice is more than enough to ask for help. my state is mass, i will give them 2 more days to resolve this before o report it to the AG for action
End of jonas_pike's quote

As noted in the auto reply when you mail support, any replies put your ticket to the back of the queue.  This may have happened here.

If you could post your ticket id here it would be helpful in someone being able to go in and sort it for you quicker.

You should be aware that it is the weekend and so normal support are not in until Monday now, but if the ticket is posted someone may be able to go in manually and sort it before then.

Hitting the activation limit shouldn't be an urgent problem because you can simply click the trial button and then you have 30 days before you need to activate.

Reply #14 Top

Quoting jonas_pike, reply 13
i have emailed support TWICE to reset it no luck. i would suggest this company must be reported to my state AG for action. twice is more than enough to ask for help. my state is mass, i will give them 2 more days to resolve this before o report it to the AG for action
End of jonas_pike's quote

 

Resolved.  Sorry for the delay.

Reply #15 Top

hi

have problems to get start start8 my trial was expired and i bought the program but ccant get it to work.its installing but it only giveing my trial expiering,

it says Maximum activation reach

Ticket ID: BVM-977-70204

 
Reply #16 Top

Quoting fjordheim, reply 15

hi

have problems to get start start8 my trial was expired and i bought the program but ccant get it to work.its installing but it only giveing my trial expiering,

it says Maximum activation reach

Ticket ID: BVM-977-70204

 
End of fjordheim's quote

Responded.

Reply #17 Top

My max activation count has been reached. This needs reset.

 

Ticket ID: MFR-238-73904

 

I would love to know why Stardock thinks it's a good idea to block paying customers from their own software? Frankly all of us could have just pirated this app and would have never had to deal with this problem.

Reply #18 Top

BOOOO!!!! This is a BAD idea Stardock! I am a paying, registered user who is CONSTANTLY tweaking/rebuilding/redefining my PC, SSD, etc - my PC is my hobby - and I've invested $$ heavily in my hobby (just as some people do with cars etc) and tweak it daily. To have a screen such as this pop-up after a reformat/re-install doesn't give me the warm fuzzes. While I understand and respect your need to protect your fine software from unauthorized use, this is not the road/method to travel. It does nothing to stop a would be pirate from gaining access to (and using) your software if they so choose (just ask Microsoft, they've been trying new security methods with each new release for decades and still haven't been able to stop the piracy of Windows), it only proves to be an annoyance/inconvenience for paying customers in the end. Please reconsider... In the meantime, I'll submit a support ticket request to have my account/activation reset.

Reply #19 Top

I have an unusual one, and one that really p*sses me off, frankly. I simply restarted my computer after "windows encountered and error" for something else I was doing unrelated to Start8, and when I logged back in after the restart, it popped up with the registration screen for Start8. I put in my details with my activation code (which had been on this PC for many months) and it said "maximum reached". It's the same computer. It's the same config. It's on this computer only. And I've reached my max????!!! PLEASE. I've bought several things from Stardock. Please don't make me go elsewhere due to bad policies... I understand the idea of maximum activations. It makes sense to avoid people pirating and abusing. But when it's legit and you get fried by a policy, it is damaging to the credibility and integrity of that company. I registered with my email that is on my account. I suppose I shall put in a ticket, but as others have mentioned, that seems to be a rather cumbersome process to have to do when you are a legitimate, paying (and on-the-fence loyal) customer....

Reply #20 Top

craigsnapier and roamingchris, sorry for the trouble. I have reset your activation counts. You can now activate again.

Reply #21 Top

I have the same problem with Start8... "Maximum activations reached" I need help!

My Support Ticket id is "NVB-476-32196"

Best regards,


Reply #22 Top

today reinstall win8 system...

I have the same problem with Start8 too..

i need help....

Best regards,

haierspi..

Reply #23 Top

Quoting clarence1206, reply 21

I have the same problem with Start8... "Maximum activations reached" I need help!

My Support Ticket id is "NVB-476-32196"

Best regards,
End of clarence1206's quote

Quoting haierspi, reply 22
today reinstall win8 system...

I have the same problem with Start8 too..

i need help....
End of haierspi's quote

You have a responses to your cases.

 

 

Reply #24 Top

I also have The same Problem I have Issued a ticket since yesterday and I'm marching towards a full two days without support :(

Come on guys!! :)

Ticket ID: #WPJ-866-72295

Reply #25 Top

Quoting sugardad78, reply 24

I also have The same Problem I have Issued a ticket since yesterday and I'm marching towards a full two days without support

Come on guys!!

Ticket ID: #WPJ-866-72295
End of sugardad78's quote

Please note that replying to a support ticket before receiving a reply from technical support will reset the activity counter on the ticket. This will move your ticket to the end of our incoming work queue and delay our response. This is done to prevent abuse of our support system with multiple SPAM-like replies. Please reply in such a manner only if you have crucial information to add to the support case.

That said, I worked your ticket and reset your activations.