S/N for WindowFX still not received.

Dear Support! Dec 30 2012 I have try to buy WindowFX 5 using my MasterCard. I’ve login at my account at stardock.com and enter my CC number and other information required. After short time, less than 1 minute,  I’ve receive SMS to my cell phone, that billing operation in the amount of $7.46 was successful. But I still   have not receive serial number to my email and in My Downloads list at my account WindowFX is not present. I kindly ask you to solve my trouble and send me a         serial number for WindowFX.

Ticket ID: DQE-525-22970