deadlock 1.03

raptr conflict?

from Stardock Forums

I sometimes get a deadlock, cannot even use ctrl-alt-del or even physical powerbutton. Maybe a conflict with raptr? steam?

Not sure how I can provide more useful information.

Uninstalled for now :(

 

start8
3,842 views 6 replies
Reply #2 from Stardock Forums Top

Download and run the following utility: http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send back the .zip file it creates on the desktop.

Send it to support@stardock.com

cnerwy@surewest.net

Galactic Civilizations III
Reply #3 from LittleTinyFrogs Forums Top

If you're getting a hard lock, check your video drivers. 

Reply #4 from Stardock Forums Top

Quoting Zubaz, reply 2
Download and run the following utility: http://sd.stardock.com/SDSupportTool.exe

This is a tool that we use to gather relevant log files and basic information about your computer. Once the utility finishes running, please send back the .zip file it creates on the desktop.

Send it to support@stardock.com

cnerwy@surewest.net
End of Zubaz's quote

 

Will send the zip file.

 

Quoting Frogboy, reply 3
If you're getting a hard lock, check your video drivers. 
End of Frogboy's quote

Yeah, could be a factor, because of beta driver from nvidia. Whatever it is I have only managed to trigger it (frequently) using Start8.

 

Reply #5 from Stardock Forums Top

Quoting dnmoqf, reply 5


Yeah, could be a factor, because of beta driver from nvidia. Whatever it is I have only managed to trigger it (frequently) using Start8.

 
End of dnmoqf's quote

And of course the moment I am not actively trying to find a deadlock without Start8 it happens.

So now I am feeling pretty dumb for thinking it was Start8, and not going with nvidia first.

 

(So not sending any zipfiles).

 

 

 

Reply #6 from Stardock Forums Top

Quoting dnmoqf, reply 6
Quoting dnmoqf, reply 5

Yeah, could be a factor, because of beta driver from nvidia. Whatever it is I have only managed to trigger it (frequently) using Start8.

 

And of course the moment I am not actively trying to find a deadlock without Start8 it happens.

So now I am feeling pretty dumb for thinking it was Start8, and not going with nvidia first.

 

 

 
End of dnmoqf's quote

Typically if the machine doesn't respond to ctrl-alt-del it is a hardware or driver or OS bug.

I would check the event log in case anything shows or leave it for a little longer and see if the OS eventually responds.  Windows should detect most video driver deadlocks and reset the drivers eventually.