[ZKG-541-92850] - Cannot Login to Account to Download Purchased Software

Ticket ID: [ZKG-541-92850]

Hello all.

I can't seem to login to my main Stardock Account which I was able to do just not long ago. And I think it actually started to happen ever since I installed Fences just yesterday and now I cannot access my account to download the rest of my software that I have previously purchased.

I have definately inserted the correct e-mail address and password. But it doesn't seem to be doing anything.

I am extremely confused by this and wish to get a reply ASAP.

Thanks again,

Matt

[EDIT] I actually had some of my purchased software installed on 3 computers and I have now uninstalled them on 2 of my computers. So I have now only installed my purchased software on 1 computer of my 3 computers.