SDC Shows nothing at all

from Stardock Forums

Title says it all. I have a subscription to Object Desktop but SDC shows No available downloads, no New Software,no installed software, and no subscriptions. I am logged in and everything displays correctly on the My Downloads Page of the store but absolutely NOTHING in SDC.

9,520 views 18 replies
Reply #1 from WinCustomize Forums Top

It looks like you had two accounts.  They are now one.  Refresh and see what happens.

Reply #2 from Stardock Forums Top

That's got it, thanks.

Groupy 2 - Organize multiple applications into grouped tabs on your Windows desktop
Reply #3 from Stardock Forums Top

You guys do a really great job of combining accounts. That seems like one of those messes a typical customer support department would really mess up repeatedly and completely.

Reply #4 from Stardock Forums Top

Quoting Leo, reply 3
You guys do a really great job of combining accounts. That seems like one of those messes a typical customer support department would really mess up repeatedly and completely.
End of Leo's quote

Extreme paranoia around screwing up helps.  :)

Reply #5 from WinCustomize Forums Top

I have the same problem.

Windows 8 64 bit, OD purchased today but SDC doesn't show anything and no subscriptions.

 

Reply #6 from WinCustomize Forums Top

Quoting netzambo, reply 5
I have the same problem.

Windows 8 64 bit, OD purchased today but SDC doesn't show anything and no subscriptions.

 
End of netzambo's quote

You might want to post in this tried and true thread. LINK There is a guy that pops in there that does a fabulous job of fixing things. ;)

Reply #7 from Stardock Forums Top

netzambo: can you verify that you bought ODNT with this forum email? I don't see a purchase for it.

Reply #8 from Stardock Forums Top

Quoting Wizard1956, reply 7

Quoting netzambo, reply 5I have the same problem.

Windows 8 64 bit, OD purchased today but SDC doesn't show anything and no subscriptions.

 

You might want to post in this tried and true thread. LINK There is a guy that pops in there that does a fabulous job of fixing things.
End of Wizard1956's quote

 

Posting now.
Thank you in advance. 

Reply #9 from Stardock Forums Top

Quoting Zubaz, reply 8
netzambo: can you verify that you bought ODNT with this forum email? I don't see a purchase for it.
End of Zubaz's quote

Yes, i have downloaded the software in my account.

Reply #10 from Stardock Forums Top

You should be good now

Reply #12 from WinCustomize Forums Top

Told you he was good. ;)

Reply #13 from Stardock Forums Top

Quoting netzambo, reply 12
What happened?
End of netzambo's quote
You had four accounts asswociated with the same email over the years.  I merged them all into one.

Reply #15 from Stardock Forums Top

Quoting karlas, reply 14

I have the same problem. SDC shows nothing at all !
End of karlas's quote

Please email support@stardock.com with a screenshot of SDC with you logged in.

Thanks.

Reply #16 from Stardock Forums Top

I have the same problem,,, It's all empty.

Reply #17 from Stardock Forums Top

Quoting Likipedia, reply 16

I have the same problem,,, It's all empty.
End of Likipedia's quote

Email support with a screenshot of the Download and Installed sections

Reply #18 from Stardock Forums Top

Quoting karlas, reply 14

I have the same problem. SDC shows nothing at all !
End of karlas's quote

Yep, shows subscription is active, but everything else is empty...

I had stuff installed before impulse, then they made us go to impulse, and now impulse is gone... What a waste that was...