Problem with Windowblinds download. Help!

I downloaded window blinds about 10 mins ago and it already charged me for it but it's not the "instant download" what I mean is it's not showing up in the download section. I am starting to think that Stardock is a Scam. Please tell me its not other wise I just spent $19.95 on some scammer and have absolutely no way to get it back...and I don't have any other money to try it again.

 

PLEASE HELP MEEEE!!!!!!!

 

andrew

38,852 views 5 replies
Reply #1 Top

/me hands it over to kryo

Reply #2 Top

If you mean you ordered the product 10 minutes ago, but it is not available for download, it is likely your order was flagged by the system for manual review (this can happen if the billing address is not a perfect match for the bank's records, for example). If this is the case, only a hold has been placed and no funds have actually been transferred.

If the order does not complete and add the product to your account in short order, you can email sales@stardock.com or post in this thread to expedite the process.

Reply #3 Top

kyro...the bank cleared the purchase just as if I was buying on ebay or any other shopping website. And when you say expedite the process what do you mean? 

Thanks

andrew

Reply #4 Top

Andrewq1997 . . you have a private message . . . 

Reply #5 Top

Don't worry about it too much, Andrew. It's no scam, this kind of thing rarely happens and always gets straightened out. Welcome to the world of skinning.