i have a series of screen shots to let u peeps see wats going on budt i dont know howe to post teas screens on this forum

i have createt this pay pall a coundt special for sins of solar empier rebelion game and nowe i am stuck whit 23 euros on a pay pall a coundt no game no monny  can i get some stardock help ......................

okey i createt an a coundt on imageshack and here i go

http://imageshack.us/photo/my-images/59/sinslogin.png/

some howe its pay pall error i mean i have 23 euro on my pay pall a coundt budt still it wandts to add a credit card or depost monny if i select deposit monny i have to put in new back transfer and i alredy have the monny on my a coundt so really anoing this

tanks for replying tim

You are welcome. Now youll just have to wait for someone to look at those screens and tell you what to do, sadly i cannot, as i do not have any personal experience with PayPal myself.

EDIT: Oh, there you go...

If you would like some help with this, you will need to do two things:

1) Stop insulting the people that can help you.

2) Contact sales@stardock.com so we can look at what's happening.

In that order.

Nope, just a little short...

The game go from 39.95$ to 29.95$ with the discount... change rate used from euro to $ is the paypal change rate... as today, it is 1.27517 ... 29.95 / 1.27517 = 23.4870644 euro ... become 23.52 with paypal fixed cost

Sure, paypal exhange rate is not the best one but it is how they make their income for international payment... for local payment, you have a micro fee...

Both work perfectly... you are simply a 1/2 euro short for buy the game... to be sure, add 1 euro to your paypal account...

Go to your paypal account... a the right side of your sold in euro, you have a "convertisseur de device"... click it... on the new page, right side again, the "conversion de devise"... type "convertion de payement", de "euro", a "uSD", montant "29,99"... click "calculer"... result is 23.52 euro !!! ...

For more info about paypal fee and commission, look at https://cms.paypal.com/be/cgi-bin/marketingweb?cmd=_render-content&fli=true&content_ID=ua/UserAgreement_popup#8.%20Fees

As for you screen, it simply show the main page of these forum... sure the page https://store.stardock.com/cart show a price of 20.75 euro but if you read below the screen, it is wrote "Prices based upon exchange rates as of 3/21/2012 and 9:00PM EST. Your order will be charged in US Dollars. Due to currency changes the prices may not reflect the exact exchange rate at the time of transaction." ...

well, have try to order a second copy of rebellion for make a screenshot of the paypal page with THEIR own exchange rate but it was a failure... seem that it is not possible to pre-order more that one copy ( this is maybe a  bug ):

Only allowed to purchase one time.

You have already purchased this product and are ineligible to purchase a second copy. Sins of a Solar Empire: Rebellion Upgrade

The correct course of action has already been posted, so I'm closing this thread.