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Where is my game?

February 23, 2012 6:43 PM from

Hello, I am a new customer on Stardock. I pre-ordered Fallen Enchantress today via PayPal but I still didnt get a game (the Beta2) to download? How long does it take?

9,996 views 6 replies

Reply #1 February 23, 2012 6:53 PM from

Elemental Forums Top

Have you checked here.. https://store.stardock.com/myaccount/products

Reply #2 February 23, 2012 7:07 PM from

Elemental Forums Top

If not there, check under your couch cushions, I am always finding stuff there...

Reply #3 February 23, 2012 7:50 PM from

Stardock Forums Top

Quoting WhiteElk, reply 1

Have you checked here.. End of WhiteElk's quote

">https://store.stardock.com/myaccount/products[/quote]

yes, I checked there. it is not there

Reply #4 February 23, 2012 7:51 PM from

Elemental Forums Top

DeutschRitter , please contact support@stardock.com

Reply #5 February 24, 2012 8:53 AM from

Stardock Forums Top

DeutschRitter: You should have mail from support.

Reply #6 February 26, 2012 5:14 PM from

Elemental Forums Top

thx for the friendly support! I got my game

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