Altarian crash?

from GalCiv2 Forums

hey guys so ive played this game for a very long time (ultimate edition) and never really had any problems whatsoever... recently I decided to try playing as the Altarians (for their research bonuses) but for some reason whenever i start a new game as them... the game crashes right as its going to the load screen... heres the debug file

 

ANY HELP WOULD BE APPRECIATED THIS IS DRIVING ME CRAZY!

Debug Message:  Version v2.02 Twilight of the Arnor last updated on: Tue Dec  9 11:44:40 2008
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\DarkAvatar
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\Twilight
Debug Message:  Can't find TGN or GalCiv2 serial number.
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 2/2/2012, 22:31:38
DirectX Version: DirectX 11
Machine Name: KIM-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.110617-0336)
Languages: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: DX4200-UB001A
BIOS: Default System BIOS
Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
Physical Memory: 5886MB RAM
Page File: 1834MB used, 10060MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI Radeon HD 3400 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI display adapter (0x95C5)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_95C5&SUBSYS_13901462&REV_00
Display Memory: 2935 MB
Current Display Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,at
Driver Version: 8.17.0010.1072
Driver Date: 4/30/2011 18:06:42
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025014E&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5532
Driver Date: 3/16/2008 06:02:45
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025014E&REV_1001
Manufacturer ID: 1
Product ID: 100
Driver Name: RTKVHD64.sys
Provider: Realtek Semiconductor Corp.
Driver Version: 6.00.0001.5532
Driver Date: 3/16/2008 06:02:45
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1680 x 1050, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1680 x 1050
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): ATI Radeon HD 3400 Series
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 59
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 da7a64
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\./Data/ShipTemplates/\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Kim\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\Kim\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Kim\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Kim\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Users\Kim\Documents\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\./Data/ShipTemplates/\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_MoreDetails_FText
Debug Message:  GalaxyWnd: Cannot find OBJID Scenaro_Details_FormattedText
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\Mods\Default\Data\CustomMaps\*.gc2map
Debug Message:  No files found matching mask ./Data/English/Scenarios/*.GC2Scenario
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\Galactic Civilizations II - Ultimate Edition\Mods\Default\Data\Scenarios\*.gc2scenario
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Title
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Spinner_Back
Debug Message:  CustomPersonalityWnd: Cannot find OBJID Personality_Special_Disctiption_Title
Debug Message:  Creating Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing ascension crystals.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\DarkAvatar
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\Twilight
Debug Message:  Can't find TGN or GalCiv2 serial number.
Debug Message:  Star Frequency: 3  Max Num Stars: 171
Debug Message:  Planet Frequency: 3  Max Num Planets: 547
Debug Message:  Galaxy Size Set: 12 x 12
Debug Message:  Creating Random Map
Debug Message:  Creating Random Map... Stars
Debug Message:  Star Density: Tight Clusters.
Debug Message:  Number of Unplaced Stars: 65.
Debug Message:  Creating Random Map... Planets
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  *************** Failed To Place Planet ***************
Debug Message:  Total planets placed: 65
Debug Message:  Creating Random Map... Anomalies
Debug Message:  Num Anomalies: 300
Debug Message:  Creating Random Map... Resources
Debug Message:  Creating Random Map... Ascension Crystals
Debug Message:  Creating Random Map... Done
Debug Message:  Distributing bonuses on planets...
Debug Message:  Creating Random Map... Asteroid Fields
Debug Message:  Setting Game Options
Debug Message:  Creating Civs
Debug Message:  Yor Collective: Intellence -> 80
Debug Message:  Thalan Empire: Intellence -> 80
Debug Message:  Altarian Resistance: Intellence -> 80

10,994 views 14 replies
Reply #1 from GalCiv2 Forums Top

ive also already tried a clean reinstall

Reply #2 from GalCiv2 Forums Top

one more update... ive gotten it to work as long as i dont use altarian ship style... getting some random crashes though

 

Offworld Trading Company
Reply #3 from GalCiv2 Forums Top

I'm no good interpreting Debugg.err files, but often a clean out of your GC2 version folder in My documents/My Games will help. You want to back up the folder and then launch the game with a clean My games folder, just to see if it's something in there borking your game.

Not that this is pertinent, but your Sound Drivers are well out of date, and even your graphics driver may well need updating too, April 2011??

Reply #4 from GalCiv2 Forums Top

the only reason i would think it isnt the sound or video drivers (ive done my research and have seen that its a pretty common issue) is that ive played the game just fine for months and it doesnt crash when its booting up the game map or anything it crashes before the load screen... i dunno... is kryo still operating on these forums?

 

Reply #5 from GalCiv2 Forums Top

Quoting Mikillah, reply 4
the only reason i would think it isnt the sound or video drivers (ive done my research and have seen that its a pretty common issue) is that ive played the game just fine for months
End of Mikillah's quote

I agree, i certainly wasn't trying to say they were the root of your issue, just pointing out they may need updating, it's easy to forget.
And yes, Kryo is still active. If he doesn't drop by in a day or two, maybe pm him.

Have your tried reinstalling the game? A clean install is often the best fix for many errors.
:)

Reply #6 from GalCiv2 Forums Top

Ya i did and it still didnt fix it, i mean ive gotten it to run by just using the terran ship style but im ocd and would like to be able to use the altarian style for my ships, also this is partly my fault, i checked most off the forum pages lhaha yes about one hundred of theml and couldnt fiind someone else else experiencing the same problem which makes me think it might have been covered in an update... sadly my serial number was probably thrown away when my mother got rid of our old desk so updating despite the fact that i bought this at fries isnt an option

Reply #7 from GalCiv2 Forums Top

You never registered the game with Stardock or on Impulse? If you did all you need is the email you registered to be able to update.

I trust you also deleted the Dark Avatar folder in My Games when you reinstalled?

Reply #8 from GalCiv2 Forums Top

i bought the original years ago, then picked up ultimate as a time saver... do i still need to delete the dark avatar folder in my games???

and sadly i never registered the game... to be brutally honest i never had any issues with the game and something about impulse drove me NUTS... can barely stand using it for my copy of sins

Reply #9 from GalCiv2 Forums Top

one last thing, there seems to be alot wrong with the altarians in my game in general... just realized they dont have concepts of righteousness in their tech tree after getting zeno ethics

 

Reply #10 from GalCiv2 Forums Top

Ok sorry, i should not have said Dark Avatar, thats what i play and i'm used to saying it. Sorry. Just back up any GC2 related folders in your my games folder, (there may be a save game u want or certain ships you have designed or something) and try and play altarians then. The game will create a clean folder in my games, but at least you can be certain there are no files in there borking anything up.

Reply #11 from GalCiv2 Forums Top

Quoting Neilo, reply 5
And yes, Kryo is still active. If he doesn't drop by in a day or two, maybe pm him.
End of Neilo's quote

A bit scarce this week, dealing with a dying PC :p

Most generally a failure while loading in the AIs indicates that one of the custom race config files is corrupted. Clearing them out from My Documents\My Games\GC2TwilightArnor should do the trick.

Reply #12 from GalCiv2 Forums Top

Quoting kryo, reply 11
A bit scarce this week, dealing with a dying PC
End of kryo's quote

Ugh..always fun.

Reply #13 from GalCiv2 Forums Top

thank you very much for all the help guys, i guess i never played any races other than  human before since im having trouble with the torians now too, when i get home from work im gon n a clear out all of my custom races, im remembering now that i only deleted one that i created and left a couple stock races which i had  modified in there, probably the cause and a stupid mistake by me haha, thanks again guys ill let you know how it goes 

Reply #14 from GalCiv2 Forums Top

shoulda realized that when prime minister bouwmeester of the humans invaded me that my clean install had left a couple created races on there lol