Reinstalling Object Desktop

You had no backups?

Your profile says you're a current customer.

Try going here:  https://store.stardock.com/login.aspx?ReturnUrl=/myaccount/products

and sign in, then see about what you can and can't download/install.

You should have an external backup with a disk image, hapkido. If you don't, then after reinstalling, etc. make one. And keep it updated.

I have not reformatted the disc. The question was rhetorical at this point but certainly a possibility. This question would also apply, of course, to the situation where you wanted to uninstall e.g., Windowblinds [add product here] and reinstall it.

Re: backups: Are you referring to the backup utility in Impulse? IF that is the case, then yes I have backups of all the installed products. IF, however, you are referring to a full system backup (image), yes, I also have one which is done on a daily basis. However, the specific question remains... HOW does one reinstall any/all of the currently installed Object Desktop products? IF the answer is with the "backup" file, then what is the procedure to use that?

Lastly, I don't know why I am listed as a "current customer" since my license lapsed over a year ago. I may purchase a new license in the future should my situation improve. But for now, that isn't on the agenda.

Thanks for the initial reply.

If your sub is still current, download and archive with Impulse. If my info is correct, your archives can still be restored by Impulse even if your sub has expired.

Zubaz, correct me if I'm wrong here.

Although not Zubaz, that is correct, Wiz... if the OS hasn't been changed since the archive was made.

The Wiz uses his famous quote again and again.

Lol...  

I opened Impulse and archived all my installed programs. All but one was successfully archived... Windowblinds, figures, eh? Nothing happens when I click "Archive Application". I had Object Desktop Plus, I think that is what it was called, but Icon Packager is listed as the "Free" version, which it is not. My version of IP is 5.5 and I have a previous backup of that listed in the Impulse/Backup folder.

Well I gotta tell you, since I'm building a new brand new PC, not having Impulse to install OD is SUCKING. And the new Gamestop non-support (not answering my emails, can't log in to Impulse, 'Try again in a few hours' one shot lockout) sucks even more. I hate this. I had a sick feeling when I heard Brad was selling off the distribution side, but I thought I'd reserve judgement. Well, I'm unreserving it.

I made backups of my OD apps, and when I reloaded Windows in 2 PCs (one Win 7 64 bit, one Win 7 32 bit), the archives do not restore. In Impulse, they look like they are restoring, but they don't actually install properly. Windowsblinds errored out when I tried to restore from archive. (If you are wondering, the archives were made on a WIN 7 64 bit pc).

My subscription expired only about 3 months ago, so I pretty much have recent or current versions...

But the really bad news is I emailed Stardock support 2 weeks ago (actually 2 weeks and one day) and provided my account information and issue, and received no response. I then re-emailed them 3 days later ....  still nothing. A week after that I CALLED AND LEFT A MESSAGE.

And I'm still waiting. No word. Not even an autoresponse email. SHAME ON YOU STARDOCK! You can a the very least send me an email acknowledging that my email was received, and you are working on a solution, etc.   But not crickets. Over 2 weeks? I'm patient but this is over-the-top. I expect much more from you.

Whats the story? Can you assist me?

Hapkido -

If it were me facing the possibility of that 'hypothetical scenario' I'd be sure I had used the 'Download and Archive' function in Impulse rather than the 'Archive Application' function (they are different).  I'm not persuaded that archives created with the latter are reliable (I have had them fail to restore on the same machine & OS with which they were made).  I can't swear the archives created with the 'Download and Archive' function are fully reliable, since I haven't had occasion to go that route, but that method is reported to create an OS-independent archive which is supposed to be restoreable on any of the currently supported OS's using Impulse.

Having said that, I would also download all the individual installers from the store.stardock.com/myaccounts page (while your sub is active) and save them for a rainy day.  I'm not absolutely certain that they would activate with your old serial number after your sub expires, but I think they are supposed to.

You probably meant 'hypothetical'....;)

sent you a PM.

still waiting..................