Fences maxing out memory and causing cpu spikes

XP SP3

from Stardock Forums

Hi, I'm not sure why this is happening as it's a new thing and I've been using Fences for years without an issue. Anyone else run across this? 

 

Any help/advice would be most appreciated. XP SP3, 3 gb ram. 

fences
6,241 views 3 replies
Reply #1 from WinCustomize Forums Top

You should make every effort to find out what's causing that to happen. What does Task Manager say is causing it ('Processes' tab, 'Description' column)?

Have you downloaded any other new program before this started?

 

Reply #2 from Stardock Forums Top

It's fences.exe /trimlog that's doing it.  I don't know why. If I leave it alone it will spike for 10 or 15 minutes and then calm down and then strike again within 40. Makes no sense to me. 

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Reply #3 from WinCustomize Forums Top

Try uninstalling and re-installing - unless you've already done that. 

Also, if you haven't already done so, start a trouble ticket with support@stardock.com . Then don't write again to them until you hear from an actual person as doing so will kick your email to the back of the queue.

Fences writes a log constantly while running.  Every hour it trims that log to keep in manageable but saves the last hour in case you need to send it to SD for debug/fixing.

In the "About" tab in Fences config window (right click on desktop) you'll find the "Report a problem button". It'll make a copy of the debug file from the last hour (so do it after one of these episodes of spiking CPU) and attach it to the email you send to support. :)   Screenie below shows what I mean.

INSTRUCTIONS: Please attach the files 'fences_debug_info.txt' and 'fences_debug_snapshot.dat' to this email, and include a description of the problem you experienced.