Where is my serial number?

from Stardock Forums

I bought the game from Best Buy today.  I have an insert that says "Best Buy Exlusive Insert" with a code on it, but it does not work when I enter it into Impulse, or at the website given on the card.   This is the only code I can find in the package.   I do not see a serial on the manual and there is no sticker inside the case.

Any ideas?

elemental
2,885 views 3 replies
Reply #1 from Elemental Forums Top

Please contact support@stardock.com with photos of your receipt and game materials and they'll get it taken care of.

Reply #2 from Stardock Forums Top

Ok, done.  How long should I expect to wait for help?

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Reply #3 from Stardock Forums Top

Nevermind.   I saw on the support page that I need to allow 2 business days for a response, so I just took it back to the store and exchanged it.  The new copy I got has a sticker on the back of the manual with a serial on it.  This sticker was missing from my first copy.  So its working now.