Mass Effect 2 Stops at 15% Downloaded

Mass Effect 2 stops downloading @ 1.41 GB / 9.41 GB, at 15% Downloaded. The download errors out saying "Error: Unknown problem, download did not complete". I restarted the computer and download three times, and it stopped at the same point.


I can provide all the logs files you wish me to collect.

This was the error provided:
-- [6/18/2010 11:58:31 AM] ----------------------------------------------------Context: UpdateApplicationFileList: impulse, impulse_images,PublicProductionMessage: Server problem or connection issueBuild #: 1980Exception: The remote server returned an error: (404) Not Found.Stack Trace:   at System.Net.HttpWebRequest.GetResponse()   at Stardock.Central.Common.HttpWebRequestHelper.GetResponseStream(WebRequest request, Boolean GZipEnabled)   at a0.c(UpdateParams A_0)

2,069 views 4 replies
Reply #1 Top

I don't know if it matters, but I bought Mass Effect 1 two months ago. I was never able to download it, even after talking with Stardock Support for over a month. Maybe they're connected, maybe not. I've been able to download other Stardock Games just fine though.

Reply #2 Top

EDIT: Wow, Stardock posting just really screwed up. Sorry guys. It told me the forums crashed, I selected "go back in time", reposted... apparently it did work. Is Stardock really slow for anyone else, or is it just for me?

Reply #3 Top

Give us another shout to support@stardock.com and we'll see if we can get you up and running.  We've changed a couple things around in the last couple months, so hopefully we can make some magic happen this time.