Removing Registrations

How do I permanently remove registration serials from my account? I bought Trinity and I no longer need the other codes. Every time I go into Impulse to delete them, they come right back after I close and re-open it.

How do I remove them completely?

23,806 views 11 replies
Reply #1 Top

You can hide an application in Impulse by right clicking on it, and selecting 'Hide application'.  From there, the only way to see them again is to check the 'Show hidden applications' option.  If you want to go nuclear, send an email to support@stardock.com and we can manually deactivate the registrations (though the first option will be quicker).

Reply #2 Top

Well, I want them removed from my account so I can give the game to a friend of mine that doesn't have it.

Reply #3 Top

Sorry, we do not currently support the transfer of used games.

Reply #4 Top

Quoting kryo, reply 3
Sorry, we do not currently support the transfer of used games.

Just one question, do you support your own "Gamer's Bill Of Rights" ( http://www.gamersbillofrights.org/ , point 10 )...

The guy have buy the original game, now he buy Trinity... he seem to be a good customer... and who know, the other guy ( the friend ) will later buy more Stardock or Impulse product...

You have already transfer ownership for sins in the past, why not now... are you remaining the "good guys" or your success have make you forget it ?

Reply #5 Top

Quoting Thoumsin, reply 4



Quoting kryo,
reply 3
Sorry, we do not currently support the transfer of used games.


Just one question, do you support your own "Gamer's Bill Of Rights" ( http://www.gamersbillofrights.org/ , point 10 )...

The guy have buy the original game, now he buy Trinity... he seem to be a good customer... and who know, the other guy ( the friend ) will later buy more Stardock or Impulse product...

You have already transfer ownership for sins in the past, why not now... are you remaining the "good guys" or your success have make you forget it ?

Check that point again. It says "Gamers shall have the right to sell or transfer the ownership of a physical copy of a game they own to another person." Once someone registers a game with Impulse, it ceases to be a purely physical copy of the game, since it can be downloaded and installed off Impulse at any time.

Reply #6 Top

Quoting kyogre12, reply 5
Once someone registers a game with Impulse, it ceases to be a purely physical copy of the game, since it can be downloaded and installed off Impulse at any time.

Once the game is not more register, it cannot "be downloaded and installed off Impulse at any time"... anyway, it is playing with words... maybe somebody will say that today, almost nobody "own" a game but have a license for use it, so "sell or transfer the ownership" is something impossible...

If it is so, Stardock have create the GamersBillOfRights only for try to show them being the good guy and attract new potential customer... somehow like in politic with big promise before the election but once in place, it is the vacuum...

Somehow like their "one price, one world" slogan from the past... actual result is a lot of "US only" game on Impulse... and me being obligate to use Steam for buy these game !!! Speaking of shooting in their own foot !!!

Let's break the rules... GR3mlin60, you can backup you old game and give it to your friend... you can give him a new backup at each update... you friend will not be able to use Impulse or ICO but for LAN game or using Hamachi, it is not a problem ( or maybe, i am not sure that usual sins is compatible with Trinity, seem that Trinity have some mesh difference who don't allow them to play online with usual version )... in fact, the only problem is that these method is called Piracy... so, if you use it, it is at your own risk... and if your friend really love the game, maybe he can buy Trinity like you...

Reply #7 Top

To clarify, if you have a retail disc you can sell or give that to someone. However until Impulse Marketplace becomes available, updates and re-downloading are limited to the original registrant.

Reply #8 Top

Impulse Marketplace?

Reply #9 Top

Quoting DirtySanchezz, reply 8
Impulse Marketplace?

Will come with a system called "goo" ( not sure of the name )... new game will be encrypted or something like this and will need one time online activation at the installation... with these system, there will be a online second hand market possible... tired of a game, you can sell it to someone other...

Some months ago, there was a topic about it... but the search function of the forum have never go worked...

Reply #10 Top

Quoting kryo, reply 7
To clarify, if you have a retail disc you can sell or give that to someone. However until Impulse Marketplace becomes available, updates and re-downloading are limited to the original registrant.

If stardock supports this gamers bill of rights and point 10 allows me to transfer ownership and if I so choose to never use that registration again, I should be able to remove it from my account and give it to someone else.  In Gr3mlin60's situation, it is even clearer that he/she now has legit duplicate registrations and therefore stardock should have no problem will transferring one of those to a player who can use it (should the original owner choose to charge or not is not stardock's problem).  If the sticking point is the "physical copy" of point 10 (and kryo seems to imply that it is) than this gamer's bill of rights will fast become useless as more and more games become digital only.  To allow the transfer of a cd but then hamstring the user to prevent them from downloading updates is silly and against the spirit of the law.


In summary, if I take the effort to remove sins from my computer, remove the registration from my account and then give/sell the game to someone else who then follows all proper procedures to properly install/register, there should be absolutely no problem.


I financially support stardock because of their support for the gamer's bill of rights and I don't see stardock's response to this post as anything more than (as Thoumsin says) a bunch of politician half-truths.

 

 

Reply #11 Top

Since when a business man is better than a politician? 

 

They both are in the business of selling things. 

 

Honesty and truthfulness are never good for business and politics.