Stardock Forums
I just bought a game to download to my computer called "Pahelika" and I downloaded Impulse like you said, and I can't find the game anywhere. I paid 20 dollars for a game I can't even find! Help!
you bought it on impulse?
did you purchase the title under a different email address from your one you registered for impulse?
Same things happening to me! I buy the game, and it says order confirmed, but i dont get a receipt email confirmation or receive the game! Im not paying by paypal but by Credit Card! I thought all should be fine and working if paid via this method?
cinful: The game should be under the 'My Games' tab. If it is not, try closing Impulse and running the following file:
http://sd.stardock.com/curthendzell/fix_registrations.reg
Make sure to follow the link in Internet Explorer, as other web browsers will not handle the file type correctly. Once you follow the link, save the file and double click it to apply it. Then relaunch Impulse. You will need to re-login with your username/e-mail (either will work) and password.
bobask931: Send an email to sales@stardock.com and they'll get you straightened out.
You sure you don't have "hide non-installed applications " on by accident? Go to "My Games", and click the "View" button, make sure "Fade non-installed applications" is selected.
Happened to myself once, was all "WTF? Where are my games!?!".... 
Please do the following within Impulse:
-Click the blue menu button in the upper left
-Choose 'Preferences...'
-Click the 'Reset Data' button
-Close impulse and relaunch it. You may notice a long update time, which is normal as it is rebuilding the deleted info.
If this does not resolve the issue, I would suggest uninstalling Impulse, rebooting your PC, and then reinstalling from the latest installer build here:
http://www.impulsedriven.com/impulse_setup_full.exe
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