There is an error in XML document (0, 0)

i updated Diplomacy and when to click on it and it didnt work. i then went to try to uninstall it and i got an error message . 

There is an error in XML document (0, 0)

(Sins of a solar empire - Diplomacy)

 

please help i want to be able to play

 

so at this point i cant do anything uninstall, play, update, nothing!!!

4,695 views 6 replies
Reply #2 Top

Please do the following within Impulse:

-Click the blue menu button in the upper left
-Choose 'Preferences...'
-Click the 'Reset Data' button
-Close impulse and relaunch it. You may notice a long update time, which is normal as it is rebuilding the deleted info.

Sign back in and then try to access the game again.

Reply #3 Top

when i do this nothing changes. do i need to log out?. it does not sign me out when i close it.

Reply #4 Top

i have kept trying and i am with out luck i let it update after the reset and then i close and then wait. and still nothing. :( is there a way that i can uninstall and then just reinstall. i have tried control pannel but that wont uninstall. i click on it and it does nothing. same thing happens when i try to play. 

Reply #6 Top

Please send us an email at support@stardock.com so we can work with you directly on this.