I am getting conflicting Information from my account section of stardock!

I was checking my account info to see when my object desktop expires and I have 2 conflicting entries. Emails to Support went unanswered anyone have any ideas.

Object Desktop Ultimate ~ Expiration Date = March 2009

Object Desktop Ultimate upgrade from standard & renewal ~ Expiration Date = January 2010

How am I supposed to know when my Subscription will Expire?

 

2,684 views 2 replies
Reply #1 Top

Go off of the latter date.  Also, keep in mind that the support emails are handled first-in-first-out, so if we get a little swamped, it might be a day or so before we can get to your email.

Reply #2 Top

Emails to Support went unanswered anyone have any ideas.
End of quote

Have you gotten the auto-response from your email to support?  If not, we may not have gotten the email.