SoaSE purchase problems

from Stardock Forums

I just recently bought the SoaSE bundle pack for the 20$... It now lists SoaSE and Entrenchment in the "My Games" list, but it says the SoaSE serial is invalid. :(

The reason this has occured might be because I had been using my fathers account on this machine beforehand with SoaSE installed... could this be the issue?

Any other help would be appreciated :)

Edit: I can supply my order number/serial number if required as well.

Edit2: Problem fixed, searched around the forum. Dash provided a link to a registry fix to another member, and it worked for me as well. :)

11,730 views 2 replies
Reply #1 from Stardock Forums Top

I also have a simler problem i just botght the game on disc and i made an account but when i try to login it says my account is invalid any ideas would help both of us maybe

Reply #2 from Stardock Forums Top

CaptianNeeda, make sure you are signing in with the same account you signed in here with. If that does not help, try closing Impulse and running the following file:

http://sd.stardock.com/curthendzell/fix_registrations.reg

Make sure to follow the link in Internet Explorer, as other web browsers will not handle the file type correctly.  Once you follow the link, save the file and double click it to apply it.  Then relaunch Impulse.  You will need to re-login with your username/e-mail (either will work) and password.

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