TotA crash on start Up

from GalCiv2 Forums

Hello

 

I just bought the GC2 ultimate edition yesterday via Impulse and I keep getting the following erro message everytime I open up the game, though the laucher or via the .exe file in the system files.

 

Error: WARNING: DirectX Acceleration is not enabled. You may experience difficulties running Galactive Civilizations 2.

 

The game loads up to a black screen, flickers a bit and then closes it self off. Every now and then I can see the ingame mouse icon, but then it crashes.

I have download and installed the Microsoft hotfix for the Direct X Acceleration issue, however that did not fix the problem. I also have the most update drivers for my GPU and CPU. As I'm running Windows 7 64Bit I have tried launching it in XP SP3 and also in DirectX 9 mode, but still no luck. I understand Windows 7 isn't really supported, but as it runs mostly the same drivers as Vista, I didn't think there would be a problem (I have updated all my drivers to the Win7 64Bit drivers).

I hope someone can help me out with this. Thanks in advance.

The debug info is below:

Debug Message:  Version v2.03 Twilight of the Arnor last updated on: Thu Jul 23 11:47:38 2009
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 8/19/2009, 14:01:01
DirectX Version: DirectX 11
Machine Name: UBERCOMPOFDOOM
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7100) (7100.winmain_win7rc.090421-1700)
Languages: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad  CPU   Q9300  @ 2.50GHz (4 CPUs), ~2.5GHz
Physical Memory: 4096MB RAM
Page File: 1834MB used, 6352MB available
Windows Dir: C:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY4
Card Name: NVIDIA GeForce GTX 280
Manufacturer: NVIDIA
Chip Type: GeForce GTX 280
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_05E1&SUBSYS_055710DE&REV_A1
Display Memory: 2798 MB
Current Display Mode: 1152 x 864 (32 bit) (60Hz)
Monitor Name:
Monitor Max Resolution:
Driver Name:
Driver Version:
Driver Date:
DirectX Acceleration Enabled: No
 


Sound info
Sound device 1:
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_1043829C&REV_1003
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7100.0000
Driver Date: 4/22/2009 12:15:37
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 
Sound device 1:
Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_1043829C&REV_1003
Manufacturer ID: 1
Product ID: 65535
Driver Name: HdAudio.sys
Provider: Microsoft
Driver Version: 6.01.7100.0000
Driver Date: 4/22/2009 12:15:37
Type: WDM
Other Drivers:
Acceleration Level: 1
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  WARNING: DirectX Acceleration is not enabled.
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL value named Language
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1024 x 768, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1024 x 768
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): NVIDIA GeForce GTX 280
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 60
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 2540ef
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Dennis\Documents\My Games\GC2TwilightArnor\ships\*.shipcfg
Debug Message:  No files found matching mask C:\Users\Dennis\Documents\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask C:\Program Files (x86)\Stardock Games\GalCiv2Ultimate\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Users\Dennis\Documents\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Users\Dennis\Documents\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Users\Dennis\Documents\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Users\Dennis\Documents\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  Error flipping back buffer to primary buffer.
Debug Message:  D3DERR_DEVICELOST
Debug Message:  Device lost
Debug Message:  Attempting to reset device.
Debug Message:  Device Validated. Attempting to restore resources.

 

3,629 views 6 replies
Reply #1 from GalCiv2 Forums Top

You have a video driver error.

Try setting the game to your desktop resolution.

Current Display Mode: 1152 x 864 (32 bit) (60Hz)
Monitor Name:
Monitor Max Resolution:
Driver Name:
Driver Version:
Driver Date:
DirectX Acceleration Enabled: No


Debug Message:  Game Resolution: 1024 x 768

Also, all the blank spots in the display properties would suggest that the video/monitor drivers are not installed correctly.

And note that GalCiv has yet to be approved for Win7, so you may have errors in other areas as well.

I have played GC2 with the earlier beta versions of W7 though, so it is most likely a problem with your system hardware or the video drivers that you have installed.

 

Reply #2 from GalCiv2 Forums Top

Awesome that worked. Thanks for the help, feel really stupid for not figuring that out my self.

 

I ended up getting the better res, once i could load the game and match it with my res for my screen.

 

Thanks alot again :D

Elemental: Reforged
Reply #3 from GalCiv2 Forums Top

You're welcome.

 

Happy gaming...

Reply #4 from GalCiv2 Forums Top

I have almost exactly the same issue, also running Win7 64-bit with an nvidia card (8600M on the notebook I'm on at the moment), and would like to try the same fix, but I can't figure out how to set the game to match my desktop resolution when I can't get into the game to start with.

Reply #5 from GalCiv2 Forums Top

I'm also having this issue, running WinXP, NVidia 8800 GTS with the most recent drivers. Tried changing game resolution, but still crashes after the Stardock logo intro video.