Logging in issues

Not sure where to post this, probably under support but i just want to check if anyone else is having this problem. Now to log in online with this game i assume you have to use your impulse username and password, which i have but it keeps saying "invalid username/password". Even though it is correct, has anyone else had this problem?

1,181 views 3 replies
Reply #1 Top

Yes i have had this problem before. I cant tell you how i fixed it because i really dont know it might just take some time or impulse needs to refresh. I'd try restarting your comp if that doesnt work i dont know what to tell you maybe someone has some better advice.

Reply #2 Top

I'm not seeing a registered copy of Demigod on your account.  Is it possible that you may have purchased/registered it under a different email address(usually happens if you're using paypal for the purchase)?  If so, you can merge the registrations here: https://www.stardock.com/support/registrations/

 

Or you can drop an email to support@stardock.com, and we can help clear that up for you.

Reply #3 Top

disable / re-enable the network adapter youre using to connect, should fix it. and ip renew can do as well sometimes, but just resetting the adapter has done it every time for me.