MalakieUSN MalakieUSN

and my prediction of being unable to update comes to pass.....

▼

and my prediction of being unable to update comes to pass.....

now what?

from Sins Forums

A while ago in another discussion I commented how being forced to use services like Impulse or Steam were not something I am willing to accept for buying software.  When able I purchase hard copy only.

However based on many users here lamenting about how great Impulse is, I took a chance and purchased Sins and Entrenchment digitally via impulse...

And now I am in the exact position I was worried about.  I am now moving into a new home that has NO access to the internet (yes here in the U.S.A.).   I have basic email and web access via my cell phone and blackberry but even that is limited especially since phone companies are capping cell phone internet use at 5 gig per month use and it allows for no method to connect to the computer except as a USB storage device.  (and yes we checked into using it as a G3 modem but the cost is ridiculous and that too is limited to only 5gig of bandwidth use per month)

Regardless, I now have some software that I will be unable to install and more importantly, patch and update because there is no method for downloading manual patches that I can see or find.

This is exactly why this very limiting and controlling method of software distribution will not work.   I have no idea when or even if the area I am moving into will have internet access.. definitely not in the next year or so.   I am not going to install a hard line telephone because there is no access to dsl.  And installing that and paying the costs to get super slow dial up is not something I will even contemplate.   Why would I pay $40 a month for a phone line not in use and that I do not use for phone calls just to get a $9.95 a month dial up account?   I am not willing to pay the extreme cost of installing satellite either.   And even if I did go that route, I really do not think it is feasible to download gigs of data via a slow dialup connection.

Were patches available as downloads then I could easily download them at the library or elsewhere and copy them to a dvd or some kind of smart media and take them home to update manually.  That would be a viable option.

So now I have a product I have purchased that has some issues that I cannot use and cannot update.

This has turned out so far to be a costly 'experiment' for me based on some recommendations about how great it was...  well I would love to hear those same people try to support those statements now.

As for product support at this point?   What are my options now?  I also purchased some other software at the same time I purchased Sins/entrenchment...  and of course they too use Impulse as well.

Malakie

 

technical
15,660 views 29 replies
Reply #26 from Sins Forums Top

Wow.  Don't feed the troll. 

The simple answer is this: You need an internet connection with stand alone patches or Impulse.  It's not like they are going to mail you a CD everytime they patch the game.  If you live without internet, you need to use ImpulseAnywhere. 

We need to lock this thread now.

 

PS. Thanks for your service.

-LT. G

Reply #27 from Sins Forums Top

Just a question. You say

Let's make this simple. If someone has a REASONABLE answer to these questions, then I will shut up. Here is some info you should know about my habits.. I am a coder as well so I CLEAN my systems or wipe them usually twice a year. I do professional code and software beta testing of software and hardware under contract now as a new career I am moving into so I also routinely change out HD's forcing reinstalls of software.
End of quote

and then say

So now I have driven and got to someplace to patch... and instead encounter a) there is no new patch since I have no way to know when one is available, some technical issue does not allow me to get the patch, c) the library or location I go to does not allow me to plug any external device into their systems or is perhaps admin locked from allowing certain functions and downloads. How do I reconcile that loss of time and effort?
End of quote

1) Why would you not have a seperate machine for your professional work and your home entertainment?

2) If you ARE doing this testing, how do you test internet connectivity etc... and report bugs/get updates etc... with no internet connection??? Being a programmer myself, I would assume that a database of some kind is used to track issues ...

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #28 from Sins Forums Top

Quit feeding the trolls guys. Stardock posters have said exactly how simple this is for the OP yet he continues to complain and appearently feels that after spending money on ANY GAME he should be mailed a DVD by said company every time there is an update. Perhaps they can drop a USB stick above your place from a plane, you know one with a little parachute!

 

Seriously you have been told all you need is a USB stick and internet access from anywhere to download a patch update and yet you continue to complain that getting to said internet would be too much trouble... How is that Stardock's problem/fault?

 

Also as per your opening paragraph on the first page, how does this being from impuse/steam have any bearing on the situation (as you so convienently bashed them)? Every game requires the internet to patch, retail copies included genious.

 

Anything else you would like to complain about while you are here? The state of the economy perhaps? *And if you really believe anyone would buy your "I'm beta testing and working with coding" Without having a seperate machine for personal use OR internet access... Yeh... Do those companies air drop USB sticks as well?

Reply #29 from Stardock Forums Top

Thread locked.  There have been several solutions to this problem offered.  Downloading software without an Internet connection will be difficult regardless of means of distribution.