Connection established but fails when trying to move mouse from primary to secondary

from Stardock Forums

Hello,

I have a primary x64 machine and a secondary x64 machine. The connection is established between the two, but as soon as I try to remote control the secondary the connection drops and i lose control of the mouse for a couple of seconds. This worked just great when I had primary x64, secondary x32. When the mouse comes back it is only on the Primary. I cannot remote control the secondary at all.

This is with the December update on both machines. Any pointers?

Thank you,

Dominic

multiplicity
2,002 views 1 replies
Reply #1 from Stardock Forums Top

I found my own answer!

After trying multiple installs/uninstalls via Impulse, I went to stardock.com and downloaded the Public version, so I had a local setup file. I ran the setup manually and installed the public version, configured for secondary, and rebooted. Ran Impulse after the restart, and upgraded to the Pro edition I've paid for, and then restarted again. I now have mouse control of my secondary box again!

Not sure if the base install being done by something other than Impulse had something to do with it, but it worked for me!