Unable to create Direct3D - Please ensure system has current video drivers.

Im 15 got the game yesterday and I get this whenever i click the "play the game" button.  I have an AcerPower FH computer if that helps.  I'm not really tech savvie so please help me im wondering if i need to buy a graphics card or not or what else i need to do. 

Thanks!

1,682 views 8 replies
Reply #1 Top

here is some info about my comp

Manufacturer : Acer Incorporated
Mainboard : Acer E946GZ
Chipset : Intel i946GZ
Processor : Intel Pentium D 925 @ 3000 MHz
Video Card : Intel(R)  946GZ Express Chipset Family
Hard Disk : WDC (160 GB)
Physical Memory : 1024 MB (1 x 1024 DDR2-SDRAM )
DVD-Rom Drive : HL-DT-ST DVD-RW_GSA-H41N
Monitor Type : Samsung SyncMaster - 19 inches
Network Card : Marvell Semiconductor (Was: Galileo Technology Ltd) Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3
DirectX : Version 9.0c  (October 2008)

Reply #2 Top

heres more info PLEASE HELP

------------------
System Information
------------------
Time of this report: 4/15/2009, 18:03:53
       Machine name: ACER-6E395D0925
   Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
           Language: English (Regional Setting: English)
System Manufacturer: Acer
       System Model: AcerPower FH
               BIOS: Phoenix - AwardBIOS v6.00PG
          Processor: Intel(R) Pentium(R) D CPU 3.00GHz (2 CPUs)
             Memory: 1014MB RAM
          Page File: 751MB used, 1688MB available
        Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
     DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
  DirectX Files Tab: No problems found.
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Music Tab: No problems found.
          Input Tab: No problems found.
        Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (n/a)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
        Card name: Intel(R)  946GZ Express Chipset Family
     Manufacturer: Intel Corporation
        Chip type: Intel(R) GMA 3000
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2972&SUBSYS_21961019&REV_02
   Display Memory: 256.0 MB
     Current Mode: 1440 x 900 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: igxprd32.dll
   Driver Version: 6.14.0010.5016 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 12/12/2008 10:34:42, 57344 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: igxpmp32.sys
    Mini VDD Date: 12/12/2008 10:33:58, 6048768 bytes
Device Identifier: {D7B78E66-6A32-11CF-3160-9C01A3C2CB35}
        Vendor ID: 0x8086
        Device ID: 0x2972
        SubSys ID: 0x21961019
      Revision ID: 0x0002
      Revision ID: 0x0002
      Video Accel:
 Deinterlace Caps: n/a
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Not Available
DDraw Test Result: Not run
 D3D7 Test Result: Not run
 D3D8 Test Result: Not run
 D3D9 Test Result: Not run

-------------
Sound Devices
-------------
            Description: Realtek HD Audio output
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1019E619&REV_1000
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RtkHDAud.sys
         Driver Version: 5.10.0000.5257 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 5/15/2006 21:32:58, 4275712 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Full
              Cap Flags: 0xF5F
    Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
 Static/Strm HW 3D Bufs: 33, 32
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: Yes, Yes
   I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
               Registry: OK
      Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
            Description: Realtek HD Audio Input
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RtkHDAud.sys
         Driver Version: 5.10.0000.5257 (English)
      Driver Attributes: Final Retail
          Date and Size: 5/15/2006 21:32:58, 4275712 bytes
              Cap Flags: 0x41
           Format Flags: 0xFFF

-----------
DirectMusic
-----------
        DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
     DLS Version: 1.00.0016.0002
    Acceleration: n/a
           Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
                  Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
                  Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
        Registry: OK
     Test Result: Not run

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: American Power Conversion USB UPS
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x051D, 0x0002
        FF Driver: n/a

Poll w/ Interrupt: No
         Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x27CB
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 14:45:37, 59520 bytes
| Driver: usbd.sys, 8/4/2004 01:00:00, 4736 bytes
|
+-+ USB Human Interface Device
| | Vendor/Product ID: 0x046D, 0xC404
| | Location: Trackball
| | Matching Device ID: usb\class_03&subclass_01
| | Service: HidUsb
| | Driver: hidusb.sys, 4/13/2008 14:45:27, 10368 bytes
| | Driver: hidclass.sys, 4/13/2008 14:45:26, 36864 bytes
| | Driver: hidparse.sys, 4/13/2008 14:45:22, 24960 bytes
| | Driver: hid.dll, 4/13/2008 20:11:54, 20992 bytes
| |
| +-+ Logitech USB TrackMan Wheel
| | | Vendor/Product ID: 0x046D, 0xC404
| | | Matching Device ID: hid\vid_046d&pid_c404
| | | Service: mouhid
| | | Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes
| | | Driver: mouhid.sys, 8/4/2004 01:00:00, 12160 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 4/13/2008 15:18:00, 52480 bytes
| Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes
| Driver: kbdclass.sys, 4/13/2008 14:39:47, 24576 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 20:13:20, 40840 bytes
| Driver: mouclass.sys, 4/13/2008 14:39:47, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 Serial Service Provider: COM2
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s

-------------------------
DirectPlay Lobbyable Apps
-------------------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 28.3 GB
Total Space: 73.6 GB
File System: NTFS
      Model: WDC WD1600AAJS-22PSA0

      Drive: D:
 Free Space: 74.0 GB
Total Space: 74.1 GB
File System: NTFS
      Model: WDC WD1600AAJS-22PSA0

      Drive: E:
      Model: HL-DT-ST DVD-RW_GSA-H41N
     Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:46, 62976 bytes

--------------
System Devices
--------------
     Name: Intel(R)  946GZ Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2972&SUBSYS_21961019&REV_02\3&2411E6FE&0&10
   Driver: C:\WINDOWS\system32\DRIVERS\igxpmp32.sys, 6.14.0010.5016 (English), 12/12/2008 10:33:58, 6048768 bytes
   Driver: C:\WINDOWS\system32\igxprd32.dll, 6.14.0010.5016 (English), 12/12/2008 10:34:42, 57344 bytes
   Driver: C:\WINDOWS\system32\igxpgd32.dll, 6.14.0010.5016 (English), 12/12/2008 10:34:44, 181760 bytes
   Driver: C:\WINDOWS\system32\igxpdv32.dll, 6.14.0010.5016 (English), 12/12/2008 10:34:52, 2350368 bytes
   Driver: C:\WINDOWS\system32\igxpdx32.dll, 6.14.0010.5016 (English), 12/12/2008 10:35:00, 3398656 bytes
   Driver: C:\WINDOWS\system32\igxpxk32.vp, 12/12/2008 09:59:44, 2096 bytes
   Driver: C:\WINDOWS\system32\igxpxs32.vp, 12/12/2008 11:24:14, 29504 bytes
   Driver: C:\WINDOWS\system32\igkrng400.bin, 12/12/2008 10:34:48, 1481884 bytes
   Driver: C:\WINDOWS\system32\hccutils.dll, 6.14.0010.5016 (English), 12/12/2008 10:05:00, 106496 bytes
   Driver: C:\WINDOWS\system32\igfxsrvc.dll, 6.14.0010.5016 (English), 12/12/2008 10:05:22, 52224 bytes
   Driver: C:\WINDOWS\system32\igfxsrvc.exe, 6.14.0010.5016 (English), 12/12/2008 10:05:20, 249856 bytes
   Driver: C:\WINDOWS\system32\igfxpph.dll, 6.14.0010.5016 (English), 12/12/2008 10:05:40, 212992 bytes
   Driver: C:\WINDOWS\system32\igfxcpl.cpl, 6.14.0010.5016 (English), 12/12/2008 10:05:42, 126976 bytes
   Driver: C:\WINDOWS\system32\igfxcfg.exe, 6.14.0010.5016 (English), 12/12/2008 10:07:42, 651264 bytes
   Driver: C:\WINDOWS\system32\igfxdev.dll, 6.14.0010.5016 (English), 12/12/2008 10:04:56, 217088 bytes
   Driver: C:\WINDOWS\system32\igfxdo.dll, 6.14.0010.5016 (English), 12/12/2008 10:05:30, 135168 bytes
   Driver: C:\WINDOWS\system32\igfxtray.exe, 6.14.0010.5016 (English), 12/12/2008 10:05:58, 143360 bytes
   Driver: C:\WINDOWS\system32\hkcmd.exe, 6.14.0010.5016 (English), 12/12/2008 10:06:04, 172032 bytes
   Driver: C:\WINDOWS\system32\igfxress.dll, 6.14.0010.5016 (English), 12/12/2008 10:04:44, 5672960 bytes
   Driver: C:\WINDOWS\system32\igfxpers.exe, 6.14.0010.5016 (English), 12/12/2008 10:05:34, 143360 bytes
   Driver: C:\WINDOWS\system32\igfxrara.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:02, 229376 bytes
   Driver: C:\WINDOWS\system32\igfxrchs.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:02, 155648 bytes
   Driver: C:\WINDOWS\system32\igfxrcht.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:02, 155648 bytes
   Driver: C:\WINDOWS\system32\igfxrdan.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:04, 258048 bytes
   Driver: C:\WINDOWS\system32\igfxrdeu.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:04, 278528 bytes
   Driver: C:\WINDOWS\system32\igfxrenu.lrc, 6.14.0010.5016 (English), 12/12/2008 10:04:44, 249856 bytes
   Driver: C:\WINDOWS\system32\igfxresp.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:04, 278528 bytes
   Driver: C:\WINDOWS\system32\igfxrfin.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:06, 258048 bytes
   Driver: C:\WINDOWS\system32\igfxrfra.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:06, 278528 bytes
   Driver: C:\WINDOWS\system32\igfxrheb.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:06, 225280 bytes
   Driver: C:\WINDOWS\system32\igfxrita.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:08, 278528 bytes
   Driver: C:\WINDOWS\system32\igfxrjpn.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:08, 184320 bytes
   Driver: C:\WINDOWS\system32\igfxrkor.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:08, 180224 bytes
   Driver: C:\WINDOWS\system32\igfxrnld.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:08, 274432 bytes
   Driver: C:\WINDOWS\system32\igfxrnor.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:10, 253952 bytes
   Driver: C:\WINDOWS\system32\igfxrplk.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:10, 262144 bytes
   Driver: C:\WINDOWS\system32\igfxrptb.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:10, 266240 bytes
   Driver: C:\WINDOWS\system32\igfxrptg.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:10, 270336 bytes
   Driver: C:\WINDOWS\system32\igfxrrus.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:12, 266240 bytes
   Driver: C:\WINDOWS\system32\igfxrsky.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:12, 258048 bytes
   Driver: C:\WINDOWS\system32\igfxrslv.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:12, 253952 bytes
   Driver: C:\WINDOWS\system32\igfxrsve.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:12, 258048 bytes
   Driver: C:\WINDOWS\system32\igfxrtha.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:14, 237568 bytes
   Driver: C:\WINDOWS\system32\igfxrcsy.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:04, 258048 bytes
   Driver: C:\WINDOWS\system32\igfxrell.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:04, 286720 bytes
   Driver: C:\WINDOWS\system32\igfxrhun.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:06, 262144 bytes
   Driver: C:\WINDOWS\system32\igfxrtrk.lrc, 6.14.0010.5016 (English), 12/12/2008 10:09:14, 253952 bytes
   Driver: C:\WINDOWS\system32\igfxext.exe, 6.14.0010.5016 (English), 12/12/2008 10:05:30, 172032 bytes
   Driver: C:\WINDOWS\system32\igfxexps.dll, 6.14.0010.5016 (English), 12/12/2008 10:05:34, 24576 bytes
   Driver: C:\WINDOWS\system32\ig4icd32.dll, 6.14.0010.5016 (English), 12/12/2008 10:17:42, 3895296 bytes
   Driver: C:\WINDOWS\system32\ig4dev32.dll, 6.14.0010.5016 (English), 12/12/2008 10:24:04, 2281472 bytes
   Driver: C:\WINDOWS\system32\igfxCoIn_v5016.dll, 12/12/2008 10:40:56, 147456 bytes

     Name: Intel(R) 946GZ/PL/GL PCI Express Root Port - 2971
Device ID: PCI\VEN_8086&DEV_2971&SUBSYS_00000000&REV_02\3&2411E6FE&0&08
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes

     Name: Intel(R) 946GZ/PL/GL Processor to I/O Controller - 2970
Device ID: PCI\VEN_8086&DEV_2970&SUBSYS_00000000&REV_02\3&2411E6FE&0&00
   Driver: n/a

     Name: Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Device ID: PCI\VEN_8086&DEV_27DF&SUBSYS_21961019&REV_01\3&2411E6FE&0&F9
   Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 16:51:52, 3328 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:29, 24960 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:30, 96512 bytes

     Name: Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_21961019&REV_01\3&2411E6FE&0&FB
   Driver: n/a

     Name: Microsoft UAA Bus Driver for High Definition Audio
Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_21961019&REV_01\3&2411E6FE&0&D8
   Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 5.10.0001.5013 (English), 4/13/2008 12:36:05, 144384 bytes

     Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
Device ID: PCI\VEN_8086&DEV_27D2&SUBSYS_00000000&REV_01\3&2411E6FE&0&E1
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes

     Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&2411E6FE&0&E0
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes

     Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_21961019&REV_01\3&2411E6FE&0&EF
   Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 30208 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
   Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes
   Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/13/2008 20:11:54, 7168 bytes

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_21961019&REV_01\3&2411E6FE&0&EB
   Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
   Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_21961019&REV_01\3&2411E6FE&0&EA
   Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
   Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_21961019&REV_01\3&2411E6FE&0&E9
   Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
   Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes

     Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_21961019&REV_01\3&2411E6FE&0&E8
   Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:35, 20608 bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:36, 143872 bytes
   Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/13/2008 20:12:08, 74240 bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/13/2008 14:45:37, 59520 bytes

     Name: Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_21961019&REV_01\3&2411E6FE&0&FA
   Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 8/17/2001 16:51:52, 3328 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:29, 24960 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/13/2008 14:40:30, 96512 bytes

     Name: Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8
Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_00000000&REV_01\3&2411E6FE&0&F8
   Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:41, 37248 bytes

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_E1\3&2411E6FE&0&F0
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 5.01.2600.5512 (English), 4/13/2008 14:36:44, 68224 bytes

     Name: Generic Marvell Yukon Chipset based Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4364&SUBSYS_80561019&REV_12\4&2AD917F4&0&00E1
   Driver: n/a

------------------
DirectX Components
------------------
   ddraw.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 279552 bytes
 ddrawex.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 27136 bytes
   dxapi.sys: 5.01.2600.0000 English Final Retail 8/4/2004 01:00:00 10496 bytes
    d3d8.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 1179648 bytes
 d3d8thk.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 8192 bytes
    d3d9.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 1689088 bytes
   d3dim.dll: 5.01.2600.0000 English Final Retail 8/4/2004 01:00:00 436224 bytes
d3dim700.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:51 824320 bytes
 d3dramp.dll: 5.01.2600.0000 English Final Retail 8/4/2004 01:00:00 590336 bytes
   d3drm.dll: 5.01.2600.0000 English Final Retail 8/4/2004 01:00:00 350208 bytes
  d3dxof.dll: 5.01.2600.0000 English Final Retail 8/4/2004 01:00:00 47616 bytes
d3dpmesh.dll: 5.01.2600.0000 English Final Retail 8/4/2004 01:00:00 34816 bytes
   dplay.dll: 5.00.2134.0001 English Final Retail 8/4/2004 01:00:00 33040 bytes
  dplayx.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 229888 bytes
dpmodemx.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 23552 bytes
 dpwsock.dll: 5.00.2134.0001 English Final Retail 8/4/2004 01:00:00 42768 bytes
dpwsockx.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 57344 bytes
dplaysvr.exe: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:17 29696 bytes
  dpnsvr.exe: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:17 17920 bytes
   dpnet.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 375296 bytes
dpnlobby.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:09:20 3072 bytes
 dpnaddr.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:09:19 3072 bytes
 dpvoice.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 212480 bytes
dpvsetup.exe: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:18 83456 bytes
  dpvvox.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 116736 bytes
  dpvacm.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 21504 bytes
dpnhpast.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 35328 bytes
dpnhupnp.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 60928 bytes
dpserial.dll: 5.00.2134.0001 English Final Retail 8/4/2004 01:00:00 53520 bytes
  dinput.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 158720 bytes
 dinput8.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 181760 bytes
   dimap.dll: 5.01.2600.0000 English Final Retail 8/4/2004 01:00:00 44032 bytes
diactfrm.dll: 5.01.2600.0000 English Final Retail 8/4/2004 01:00:00 394240 bytes
     joy.cpl: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:41 68608 bytes
   gcdef.dll: 5.01.2600.0000 English Final Retail 8/4/2004 01:00:00 76800 bytes
     pid.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:02 35328 bytes
  dsound.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 367616 bytes
dsound3d.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 1293824 bytes
  dswave.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 19456 bytes
   dsdmo.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 181248 bytes
dsdmoprp.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 71680 bytes
  dmusic.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 104448 bytes
  dmband.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 28672 bytes
dmcompos.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 61440 bytes
   dmime.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 181248 bytes
dmloader.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 35840 bytes
 dmstyle.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 105984 bytes
 dmsynth.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 103424 bytes
dmscript.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 82432 bytes
  system.dll: 1.01.4322.2407 English Final Retail 5/5/2008 05:01:27 1232896 bytes
Microsoft.DirectX.Direct3D.dll: 9.05.0132.0000 English Final Retail 4/14/2009 21:42:58 473600 bytes
Microsoft.DirectX.Direct3DX.dll: 5.04.0000.3900 English Final Retail 4/14/2009 21:42:27 2676224 bytes
Microsoft.DirectX.Direct3DX.dll: 9.04.0091.0000 English Final Retail 4/14/2009 21:42:29 2846720 bytes
Microsoft.DirectX.Direct3DX.dll: 9.05.0132.0000 English Final Retail 4/14/2009 21:42:33 563712 bytes
Microsoft.DirectX.Direct3DX.dll: 9.06.0168.0000 English Final Retail 4/14/2009 21:42:35 567296 bytes
Microsoft.DirectX.Direct3DX.dll: 9.07.0239.0000 English Final Retail 4/14/2009 21:42:37 576000 bytes
Microsoft.DirectX.Direct3DX.dll: 9.08.0299.0000 English Final Retail 4/14/2009 21:42:39 577024 bytes
Microsoft.DirectX.Direct3DX.dll: 9.09.0376.0000 English Final Retail 4/14/2009 21:42:43 577536 bytes
Microsoft.DirectX.Direct3DX.dll: 9.10.0455.0000 English Final Retail 4/14/2009 21:42:47 577536 bytes
Microsoft.DirectX.Direct3DX.dll: 9.11.0519.0000 English Final Retail 4/14/2009 21:42:48 578560 bytes
Microsoft.DirectX.Direct3DX.dll: 9.12.0589.0000 English Final Retail 4/14/2009 21:43:00 578560 bytes
Microsoft.DirectX.DirectDraw.dll: 5.04.0000.2904 English Final Retail 4/14/2009 21:43:01 145920 bytes
Microsoft.DirectX.DirectInput.dll: 5.04.0000.2904 English Final Retail 4/14/2009 21:43:02 159232 bytes
Microsoft.DirectX.DirectPlay.dll: 5.04.0000.2904 English Final Retail 4/14/2009 21:43:04 364544 bytes
Microsoft.DirectX.DirectSound.dll: 5.04.0000.2904 English Final Retail 4/14/2009 21:43:06 178176 bytes
Microsoft.DirectX.AudioVideoPlayback.dll: 5.04.0000.2904 English Final Retail 4/14/2009 21:42:56 53248 bytes
Microsoft.DirectX.Diagnostics.dll: 5.04.0000.2904 English Final Retail 4/14/2009 21:42:57 12800 bytes
Microsoft.DirectX.dll: 5.04.0000.2904 English Final Retail 4/14/2009 21:42:53 223232 bytes
   dx7vb.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 619008 bytes
   dx8vb.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 1227264 bytes
 dxdiagn.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:52 2113536 bytes
   mfc40.dll: 4.01.0000.6140 English Final Retail 8/4/2004 01:00:00 924432 bytes
   mfc42.dll: 6.02.4131.0000 English Final Retail 4/13/2008 20:11:56 1028096 bytes
 wsock32.dll: 5.01.2600.5512 English Final Retail 4/13/2008 20:12:10 22528 bytes
amstream.dll: 6.05.2600.5512 English Final Retail 4/13/2008 20:11:49 70656 bytes
 devenum.dll: 6.05.2600.5512 English Final Retail 4/13/2008 20:11:51 59904 bytes
  dxmasf.dll: 6.04.0009.1133 English Final Retail 4/13/2008 20:11:52 498742 bytes
mciqtz32.dll: 6.05.2600.5512 English Final Retail 4/13/2008 20:11:56 35328 bytes
 mpg2splt.ax: 6.05.2600.5512 English Final Retail 4/13/2008 20:12:42 148992 bytes
   msdmo.dll: 6.05.2600.5512 English Final Retail 4/13/2008 20:11:59 14336 bytes
  encapi.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:53 20480 bytes
    qasf.dll: 11.00.5721.5145 English Final Retail 10/18/2006 22:47:18 211456 bytes
    qcap.dll: 6.05.2600.5512 English Final Retail 4/13/2008 20:12:03 192512 bytes
     qdv.dll: 6.05.2600.5512 English Final Retail 4/13/2008 20:12:03 279040 bytes
    qdvd.dll: 6.05.2600.5512 English Final Retail 4/13/2008 20:12:03 386048 bytes
   qedit.dll: 6.05.2600.5512 English Final Retail 4/13/2008 20:12:03 562176 bytes
qedwipes.dll: 6.05.2600.5512 English Final Retail 4/13/2008 13:21:32 733696 bytes
  quartz.dll: 6.05.2600.5596 English Final Retail 5/7/2008 01:12:40 1288192 bytes
 strmdll.dll: 4.01.0000.3937 English Final Retail 10/3/2008 06:02:42 247326 bytes
 iac25_32.ax: 2.00.0005.0053 English Final Retail 4/13/2008 20:12:42 199680 bytes
  ir41_32.ax: 4.51.0016.0003 English Final Retail 4/13/2008 20:12:42 848384 bytes
 ir41_qc.dll: 4.30.0062.0002 English Final Retail 4/13/2008 20:11:55 120320 bytes
ir41_qcx.dll: 4.30.0064.0001 English Final Retail 4/13/2008 20:11:55 338432 bytes
 ir50_32.dll: 5.2562.0015.0055 English Final Retail 4/13/2008 20:11:55 755200 bytes
 ir50_qc.dll: 5.00.0063.0048 English Final Retail 4/13/2008 20:11:55 200192 bytes
ir50_qcx.dll: 5.00.0064.0048 English Final Retail 4/13/2008 20:11:55 183808 bytes
   ivfsrc.ax: 5.10.0002.0051 English Final Retail 4/13/2008 20:12:42 154624 bytes
mswebdvd.dll: 6.05.2600.5512 English Final Retail 4/13/2008 20:12:01 203776 bytes
      ks.sys: 5.03.2600.5512 English Final Retail 4/13/2008 15:16:36 141056 bytes
  ksproxy.ax: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:42 129536 bytes
  ksuser.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:11:56 4096 bytes
  stream.sys: 5.03.2600.5512 English Final Retail 4/13/2008 14:45:15 49408 bytes
mspclock.sys: 5.03.2600.5512 English Final Retail 4/13/2008 14:39:50 5376 bytes
   mspqm.sys: 5.01.2600.5512 English Final Retail 4/13/2008 14:39:51 4992 bytes
 mskssrv.sys: 5.03.2600.5512 English Final Retail 4/13/2008 14:39:52 7552 bytes
  swenum.sys: 5.03.2600.5512 English Final Retail 4/13/2008 14:39:53 4352 bytes
mpeg2data.ax: 6.05.2600.5512 English Final Retail 4/13/2008 20:12:42 118272 bytes
msvidctl.dll: 6.05.2600.5512 English Final Retail 4/13/2008 20:12:01 1428992 bytes
  vbisurf.ax: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:42 30208 bytes
   msyuv.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:01 16896 bytes
wstdecod.dll: 5.03.2600.5512 English Final Retail 4/13/2008 20:12:10 50688 bytes

------------------
DirectShow Filters

Reply #3 Top

Quoting DarK_GeNoCiDe, reply 1
here is some info about my comp

Manufacturer : Acer Incorporated
Mainboard : Acer E946GZ
Chipset : Intel i946GZ
Processor : Intel Pentium D 925 @ 3000 MHz
Video Card : Intel(R)  946GZ Express Chipset Family
Hard Disk : WDC (160 GB)
Physical Memory : 1024 MB (1 x 1024 DDR2-SDRAM )
DVD-Rom Drive : HL-DT-ST DVD-RW_GSA-H41N
Monitor Type : Samsung SyncMaster - 19 inches
Network Card : Marvell Semiconductor (Was: Galileo Technology Ltd) Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3
DirectX : Version 9.0c  (October 2008)
End of DarK_GeNoCiDe's quote

 

That seems to be your problem, that looks to me like an integrated graphics chipset, you'll need to buy a new video card by the looks of it

Reply #4 Top

How much will a new video card cost that I can run it on, any suggestions on good ones that are cheap (under 100$), are all video card compatible with my comp?

Again thx!

Reply #5 Top

Honestly, I wouldn't know, though there is different types of slots that different video cards go into (think most are PCI-Express these days, but I'm not sure), so I wouldn't be able to tell what video cards would work with your computer without knowing what slots the mother board has (I tried to look up what your dxdiag said as your motherboard, didn't find what I was looking for)

 

So all in all, sorry, I can't really help you there, I hope somebody else can though

 

*edit*

If you can figure out what slots you have, you can go to newegg.com and look for a video card that would run the game, though you would have to wait for it to ship, its cheaper than buying from most stores

 

the system requirements say: 128 MB 3D Video Card (ATI Radeon X1600 / Nvidia GeForce 6800 or better) so thats your starting point to look at video cards once you figure out what slots you have on your motherboard

 

Also keep in mind that you MAY have to get a better power supply depending on what your computer currently has and what the video card's power requirements are!

 

Just remember to make sure all the stuff will FIT in your computer BEFORE buying it, I almost had that happen with a power supply for one of my older computers...

Reply #6 Top

Well I am getting the same error with My radeon 4870 with catalyst 9.4s.  What causes this?

Reply #7 Top

I have the same problem too, i run a imac with bootcamp xp.  my specs. And have just downloaded and installed latest update for drivers

---------------
Display Devices
---------------
        Card name: ATI MOBILITY RADEON HD 2600 XT
     Manufacturer: ATI Technologies Inc.
        Chip type: ATI Radeon Graphics Processor (0x9583)
         DAC type: Internal DAC(400MHz)
       Device Key: Enum\PCI\VEN_1002&DEV_9583&SUBSYS_0083106B&REV_00
   Display Memory: 256.0 MB
     Current Mode: 1280 x 720 (32 bit) (60Hz)
          Monitor: Plug and Play Monitor
  Monitor Max Res: 1600,1200
      Driver Name: ati2dvag.dll
   Driver Version: 6.14.0010.6936 (English)
      DDI Version: 9 (or higher)
Driver Attributes: Final Retail
 Driver Date/Size: 3/16/2009 13:26:14, 328704 bytes
      WHQL Logo'd: n/a
  WHQL Date Stamp: n/a
              VDD: n/a
         Mini VDD: ati2mtag.sys
    Mini VDD Date: 3/16/2009 14:33:02, 3597312 bytes
Device Identifier: {D7B71EE2-D6C3-11CF-C368-8920A1C2CB35}
        Vendor ID: 0x1002
        Device ID: 0x9583
        SubSys ID: 0x0083106B
      Revision ID: 0x0000
      Revision ID: 0x0000
      Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A
 Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                   {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
         Registry: OK
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

Can some one please help

Reply #8 Top

Quoting DarK_GeNoCiDe, reply 4
How much will a new video card cost that I can run it on, any suggestions on good ones that are cheap (under 100$), are all video card compatible with my comp?

Again thx!
End of DarK_GeNoCiDe's quote

look for a HD4830; i don't know the value of your dollar, but i can grab one for under $160AUD.

[EDIT:] that said, the rest of your computer is pretty old, you won't get much more out of it. i'd save up (what an ironic statement Today) about $600-$800 and buy a new computer.

Quoting Zack52, reply 6
Well I am getting the same error with My radeon 4870 with catalyst 9.4s.  What causes this?
End of Zack52's quote

track down game.prefs and delete it (it's inside a hidden folder in you Windows account) and that should fix it.