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catperson
catperson
Join Date 03/2009
0

Acess to Website

March 27, 2009 12:18:48 AM from WinCustomize ForumsWinCustomize Forums

For some reason I cant access the gallery or anything else but the forums (atleast i got that). I have tried firefox 3.0.7 and IE 8. I can get into any other site but for some reason I cant here. I have tried using google and it just times out as well from there.

 

 

Vista Home Prem x64

Impulse 3.14.357

Registered with Object desktop std. (deskscapes/iconpackager/windowblinds etc)

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catperson
Mirsguy
Join Date 11/2007
+432
Reply #1 March 27, 2009 1:16:15 AM
from WinCustomize ForumsWinCustomize Forums

The site may have been undergoing maintenance.

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catperson
Island Dog
Join Date 06/2003
+983 sdemployee
Reply #2 March 27, 2009 8:47:44 AM
from WinCustomize ForumsWinCustomize Forums

I don't see any problems at this time, are you able to access now?

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catperson
Shirley
Join Date 04/2008
+174
Reply #3 March 27, 2009 3:50:32 PM
from Stardock ForumsStardock Forums

We did do some updates to the site today to fix uploading issues.  Should be working OK now.

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catperson
Richard Mohler
Join Date 01/2003
+43
Reply #4 March 27, 2009 4:10:28 PM
from WinCustomize ForumsWinCustomize Forums

Can someone tell me what's going on with this website? Ratings don't work featured skin & screenshot of day never change. I haven't been here to much lately but when I do, it's really sad how things are working..

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catperson
catperson
Join Date 03/2009
0
Reply #5 March 27, 2009 10:15:16 PM
from WinCustomize ForumsWinCustomize Forums

Still not working .. so heres some info

C:\Windows\system32>ping www.wincustomize.com

Pinging www.wincustomize.com [66.28.242.208] with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.

Ping statistics for 66.28.242.208:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

C:\Windows\system32>tracert 66.28.242.208

Tracing route to www.wincustomize.com [66.28.242.208]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1

2 8 ms 7 ms 7 ms 10.106.64.1

3 11 ms 13 ms 16 ms 74-137-112-93.dhcp.insightbb.com [74.137.112.93]

4 12 ms 10 ms 10 ms 74.128.8.221

5 17 ms 17 ms 18 ms sl-gw6-chi-6-1-TS5.sprintlink.net [144.228.150.1

01]

6 22 ms 31 ms 27 ms sl-crs1-chi-0-15-5-0.sprintlink.net [144.232.2.1

57]

7 17 ms 17 ms 17 ms sl-st20-chi-4-0-0.sprintlink.net [144.232.18.153

]

8 21 ms 20 ms 16 ms po4-2.core01.ord03.atlas.cogentco.com [154.54.13

.45]

9 17 ms 17 ms 17 ms te3-1.ccr02.ord03.atlas.cogentco.com [154.54.3.2

38]

10 18 ms 16 ms 18 ms vl3498.ccr02.ord01.atlas.cogentco.com [154.54.5.

1]

11 25 ms 18 ms 19 ms te3-1.ccr01.ord04.atlas.cogentco.com [154.54.24.

178]

12 18 ms 19 ms 17 ms vl3503.na03.b002326-3.ord04.atlas.cogentco.com [

66.28.65.126]

13 19 ms 20 ms 20 ms StardockCorporation.demarc.cogentco.com [38.112.

15.250]

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.

Trace complete.

 

I dunno whats going on .. I have no problems at any other site. I am in impluse now to post this as it wont let me in the site to get to the forums. Which is another strange thing.

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catperson
Stephen Kilmer
Join Date 08/2001
0
Reply #6 March 27, 2009 10:28:45 PM
from WinCustomize ForumsWinCustomize Forums

The sight never does work right for me. It takes about 1 minutes for the galleries to come on with the pictures. Sometimes they never come on.

I'm losing interest in the sight.

 

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catperson
catperson
Join Date 03/2009
0
Reply #7 March 28, 2009 11:20:15 PM
from WinCustomize ForumsWinCustomize Forums

same thing today .. its been days now. I bought the object desktop core thursday and while theres others sites out there with stuff, I really liked what I had seen here sometime back which is what got me intersted in buying the pack.... im disappointed in things.

Anyways heres my final trace report. I would hope this can be fixed.  

C:\Windows\system32>tracert 66.28.242.208

Tracing route to www.wincustomize.com [66.28.242.208]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1

2 9 ms 8 ms 7 ms 10.106.64.1

3 19 ms 16 ms 17 ms 74-137-112-93.dhcp.insightbb.com [74.137.112.93]

4 25 ms 15 ms 17 ms 74.128.8.221

5 17 ms 17 ms 15 ms sl-gw6-chi-6-1-TS5.sprintlink.net [144.228.150.1

01]

6 18 ms 21 ms 19 ms sl-crs1-chi-0-15-5-0.sprintlink.net [144.232.2.1

57]

7 17 ms 17 ms 21 ms sl-st20-chi-4-0-0.sprintlink.net [144.232.18.153

]

8 18 ms 19 ms 18 ms po4-2.core01.ord03.atlas.cogentco.com [154.54.13

.45]

9 17 ms 18 ms 18 ms te3-1.ccr02.ord03.atlas.cogentco.com [154.54.3.2

38]

10 21 ms 17 ms 60 ms vl3498.ccr02.ord01.atlas.cogentco.com [154.54.5.

1]

11 19 ms 19 ms 17 ms te3-1.ccr01.ord04.atlas.cogentco.com [154.54.24.

178]

12 18 ms 20 ms 19 ms vl3503.na03.b002326-3.ord04.atlas.cogentco.com [

66.28.65.126]

13 20 ms 18 ms 18 ms StardockCorporation.demarc.cogentco.com [38.112.

15.250]

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.

Trace complete.

 

 

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catperson
sydneysiders
Join Date 04/2004
+999
Reply #8 March 28, 2009 11:36:56 PM
from WinCustomize ForumsWinCustomize Forums

the site seems to be in for some pretty major changes.....some days things are not working and you can assume are being worked on...they're usually back working next day or so.....I would far rather changes be impletemented gradually like this....than taking the site down for a period and doing it all in one....so....just need to have a little patience and let them do their thing.....Rome wasn't built in a day.....

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catperson
Mirsguy
Join Date 11/2007
+432
Reply #9 March 29, 2009 5:05:18 PM
from WinCustomize ForumsWinCustomize Forums

Good response, Syd. I wholeheartedly agree. Regardless of the occasional issues, WC is a great place to be.

I for one am willing to put up with the occasional inconveniences because it is pretty obvious that they are due to site maintenance, which ulitmately make this site even better.

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catperson
catperson
Join Date 03/2009
0
Reply #10 March 30, 2009 11:43:39 PM
from WinCustomize ForumsWinCustomize Forums

normally i would agree with you guys. HOWEVER after days now with nothing.. zilch .. notta ..

 its like going to buy a burger fries and a drink. Yea you get your main stuff however you have the impression when you get it that you’re going to be able to get ketchup, straws, napkins etc.  Yes I could get my items elsewhere but I saw something’s I wanted here. Which is what prompted me to buy the package? I haven’t been able to find any of them elsewhere,

I hear a lot of they are working on the site here and there .. but come on this isn’t some tiny company. To me its totally shut down as I cant do anything. I could have used a uxtheme and had lots of themes. However I choose to buy a package that had a place to get things I wanted and it served what I wanted. So far I’m disappointed I mean even my bootskin vista in the package is even telling me my code isn’t valid from impulse. I’m spending more time getting something to work then enjoying its use. That’s what my disappointment is.

 

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catperson
Island Dog
Join Date 06/2003
+983 sdemployee
Reply #11 March 31, 2009 9:07:05 AM
from WinCustomize ForumsWinCustomize Forums

Catperson:

Try a DNS flush.

 

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catperson
IamDean
Join Date 01/2006
+39
Reply #12 March 31, 2009 10:18:32 AM
from WinCustomize ForumsWinCustomize Forums

Catperson,

Please try what Island Dog is suggesting.  We moved our servers a while back and for some reason your computer is still trying to get to WinCustomize at the old location.  If that does not work, you didn't add any entries to your hosts file have you?

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catperson
KarmaGirl
Join Date 03/2001
+118 sdemployee
Reply #13 March 31, 2009 10:31:58 AM
from WinCustomize ForumsWinCustomize Forums

In case anyone needs to know how to flush your DNS:

Open a Command Prompt (If you are in Vista and have UAC on, make sure to right click on it and run as an admin)
after the prompt, type: ipconfig /flushdns

You should then get a message that it was successfully flushed.

Close your browsers, then try to connect to the site again.  You should then be updated with the correct DNS (this may take a bit longer to connect the first time, but the DNS will resolve much faster each time you connect after that). 

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catperson
GunslingerBara
Join Date 10/2008
+151 sdemployee
Reply #14 March 31, 2009 10:38:44 AM
from WinCustomize ForumsWinCustomize Forums

Quoting IamDean,
reply 12
Catperson,

Please try what Island Dog is suggesting.  We moved our servers a while back and for some reason your computer is still trying to get to WinCustomize at the old location.  If that does not work, you didn't add any entries to your hosts file have you?

The hosts file is located here: C:\Windows\System32\drivers\etc\

Please check and see what is in the hosts file.  If you notice anything odd relating to WinCustomize or any Stardock site, post your host file here (or private message dean and I) and we'll take a look.

Bara

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catperson
voidcore
Join Date 07/2007
+87
Reply #15 March 31, 2009 11:02:38 AM
from WinCustomize ForumsWinCustomize Forums

The sight never does work right for me. It takes about 1 minutes for the galleries to come on with the pictures. Sometimes they never come on.

I'm losing interest in the sight.

 

I just cant help myself on this one.... Stephen i seriously think you should go to an eyedoctor.....

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