help,cannot seem to register my game

I bought a copy of galactic ci ultimate edition. THe only serial key on it is on the manual on the back coer attached to a sins of a solar empire ad.

Tried some things like removing dashes or changing O to 0, but no good.

 

If it helps, its labeled seriennummer

 

Its not a collectors edition, and the registration page said that european purchases only had problems with the collectors edition. Anything im doing wrong?

3,697 views 3 replies
Reply #1 Top

also, im trying to use impulse, but it keeps saying its outdated, wont let me log on, and wont respond to me selecting it to update itself

Reply #2 Top

Please contact support@stardock.com about this, they should be able to figure it out.

Reply #3 Top

All you need do is launch Impulse, and after it has logged on, click on the My Games tab and you will see an Icon for GalCiv II EU, highlight that Icon and use the 'Install' button at the bottom right. If your having trouble with Impulse, by all means send us an e-mail to support.