Shipyard is loading forever

from GalCiv2 Forums

When I start the shipyard from the main menu, it doesn´t show any ships (just the templates), and it has the message "loading shipyard" at the bottom of the screen. It takes more than 10 minutes for the shipyard to finish loading, although I have only a few self-designed ships! Is it normal that it takes so long?

4,878 views 10 replies
Reply #1 from GalCiv2 Forums Top

No, it doesn't take that long. You might want to run a system check and see if you have any viruses or some other programs running that are slowing down your computer. Do a "Control-Alt-Delete" and see what your Performance Tab has in it.

Reply #2 from GalCiv2 Forums Top

Please open your debug.err file in notepad, and copy/paste the contents into a post here. This will give us some technical information that can help troubleshoot your problem. The location you'll find the debug.err in varies depending on which game you're playing:

Dread Lords: My Documents\My Games\GalCiv2
Dark Avatar: My Documents\My Games\GC2DarkAvatar
Twilight of the Arnor: My Documents\My Games\GC2TwilightArnor

Older versions may store the debug directly in the location the game is installed at.

Be sure to copy the debug immediately after the error occurs; if you start the game again, the debug will be erased and recreated for the new session.

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from GalCiv2 Forums Top

@Xrati: Nothing unusual in the performance tab. Also, the game itself runs fine.

@Kryo: Here it is:

Debug Message:  Version v2.01 Twilight of the Arnor last updated on: Tue Nov 11 12:11:03 2008
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ComponentManager\Drengin.net value named Serial No
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Checking DX Version.
Debug Message:  *********DXDiag info follows.*********
System Info
Time: 12/2/2008, 09:13:06
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: BOB
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Languages: German (Regional Setting: German)
System Manufacturer: To Be Filled By O.E.M.
System Model: 939Dual-VSTA
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 Processor 4000+,  MMX,  3DNow, ~2.4GHz
Physical Memory: 1536MB RAM
Page File: 355MB used, 3334MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 7600 GT
Manufacturer: NVIDIA
Chip Type: GeForce 7600 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0391&SUBSYS_06301462&REV_A1
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (100Hz)
Monitor Name: Belinea 10 80 80
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.6371
Driver Date: 9/17/2007 00:07:00
DirectX Acceleration Enabled: Yes
 


Sound info
Sound device 1:
Description: SB Audigy 4 [EC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0008&SUBSYS_10211102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 6.00.0001.1361
Driver Date: 7/7/2008 09:31:10
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
 


Debug Message:  *********END dxdiag info.*********
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  Could not query reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\Drengin.net\GalCiv2 value named Language
Debug Message:  Going Fullscreen
Debug Message:  Preparing to change display settings.
Debug Message:  Using hardware vertex processing
Debug Message:  Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message:  Attempting to create D3DDevice at resolution 1280 x 1024, Windowed: 0, Multisample: 4
Debug Message:  Game Resolution: 1280 x 1024
Debug Message:  Running fullscreen.
Debug Message:  HAL (hw vp): NVIDIA GeForce 7600 GT
Debug Message:  D3DPRESENT_INTERVAL_DEFAULT
Debug Message:  Refresh rate: 100
Debug Message:  Bit Depth: 32 bit.
Debug Message:  *********Checking D3DDevice Caps***********************
Debug Message:  A full-color cursor is supported in hardware at high resolution modes.
Debug Message:  RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message:  Now Fullscreen
Debug Message:  Shell initialization complete
Debug Message:  GalCiv2 is activated.
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 369e99
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GalCiv2UL
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE Software\Stardock\Drengin.net\GC2EU
Debug Message:  No files found matching mask F:\Galactic Civilizations II\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Dokumente und Einstellungen\Defender\Eigene Dateien\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Could not open reg key HKEY_LOCAL_MACHINE SOFTWARE\Stardock\ObjectDesktop\DesktopX
Debug Message:  Initializing sound card.
Debug Message:  initailizing bink
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar\Movies\techs\*.bik
Debug Message:  No files found matching mask Movies\techs\*.bik
Debug Message:  No files found matching mask Gfx\Tutorials\*.bik
Debug Message:  No files found matching mask C:\Dokumente und Einstellungen\Defender\Eigene Dateien\My Games\GC2TwilightArnor\Gfx\Movies\*.bik
Debug Message:  No files found matching mask C:\Dokumente und Einstellungen\Defender\Eigene Dateien\My Games\GC2TwilightArnor\sfx\*.wav
Debug Message:  No files found matching mask C:\Dokumente und Einstellungen\Defender\Eigene Dateien\My Games\GC2TwilightArnor\Music\*.mp3
Debug Message:  No files found matching mask C:\Dokumente und Einstellungen\Defender\Eigene Dateien\My Games\GC2TwilightArnor\Event Music\*.mp3
Debug Message:  Create setup screens.
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Set mouse.
Debug Message:  Set update timer.
Debug Message:  No files found matching mask ./Data/*.xml
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  No files found matching mask C:\Dokumente und Einstellungen\Defender\Eigene Dateien\My Games\GC2TwilightArnor\shiptemplates\*.xml
Debug Message:  No files found matching mask F:\Galactic Civilizations II./Data/English/\ShipStyles\*.xml
Debug Message:  No files found matching mask C:\Dokumente und Einstellungen\Defender\Eigene Dateien\My Games\GC2TwilightArnor\ShipStyles\*.xml
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask ./Data/\FleetFormations\*.fleet
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar\Gfx\Planets\C0*.png
Debug Message:  No files found matching mask Gfx\Planets\C0*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/1SideN*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/1SideE*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/1SideS*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/1SideW*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/2SideN*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/2SideE*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/2SideS*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/2SideW*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/3SideN*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/3SideE*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/3SideS*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/3SideW*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/4SideN*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/4SideE*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/4SideS*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\DarkAvatar/gfx/Terrain/4SideW*.png
Debug Message:  No files found matching mask F:\Galactic Civilizations II\./Data/ShipTemplates/\*.shipcfg
Debug Message:  No files found matching mask C:\Dokumente und Einstellungen\Defender\Eigene Dateien\My Games\GC2TwilightArnor\shiptemplates\*.shipcfg
Debug Message:  Reading Star Names
Debug Message:  Reading Star Names... Done
Debug Message:  No files found matching mask ./Data/English/Tutorials/*.xml
Debug Message:   setting size 16 x 0
Debug Message:   setting size 16 x 0
Debug Message:   setting size 16 x 0
Debug Message:  Killing civ ID: 0
Debug Message:  TitleWnd: Quit Button.
Debug Message:  Posting WM_CLOSE message.
Debug Message:  WM_CLOSE message received.
Debug Message:  GameUninitialize start
Debug Message:  Killing Galaxy
Debug Message:  Killing threads.
Debug Message:  Kiling civs.
Debug Message:  Killing ships.
Debug Message:  Killing rallypoints.
Debug Message:  Killing misc objects.
Debug Message:  Killing stars.
Debug Message:  Killing anomalies.
Debug Message:  Killing asteroid fields.
Debug Message:  Killing asteroid field mining bases.
Debug Message:  Killing space resources.
Debug Message:  Killing ascension crystals.
Debug Message:  Killing colonies and planets.
Debug Message:  killing scenario.
Debug Message:  Clearing Turn Event Log
Debug Message:  Clear galaxy settings.
Debug Message:  Clear influence.
Debug Message:  Clear up laws.
Debug Message:  Clear first time events.
Debug Message:  Clear wonders and trade goods.
Debug Message:  Clear sector mapper.
Debug Message:  Clear data definitions.
Debug Message:  Killing ship styles:
Debug Message:  Killing Galaxy: Completed
Debug Message:  Shutting down sound system.
Debug Message:  Clearing sound and music handles.
Debug Message:  WorkAreaBack.png not cleared 1 counts left.
Debug Message:  GameUninitialize end
Debug Message:  Device not cleared. 6447 counts left.
Debug Message:  D3D not cleared. 1 counts left.
Debug Message:  Destroying Window.
Debug Message:  Main Shell terminating normally
End of quote

It has a lot of "file not found" messages I can´t explain. I installed the game and both addons from the internet using Stardock Central, and installed patch 2.0 and 2.1 using the new Impulse, might that have caused a problem?

When I uninstalled Stardock Central it seems to have deleted some of the game registry entries, for I had to re-register my serials. Everything else seemed to work fine, though.

edit: some of the error messages seem to be wrong. It says "Debug Message:  No files found matching mask Gfx\Tutorials\*.bik", but I have all the tutorials, they are located in Galactic Civilizations II\Gfx\Tutorials, and they work fine in all three games.

Reply #4 from GalCiv2 Forums Top

All those messages are normal. Is this debug from immediately after trying to run the shipyard? Doesn't seem to be anything out of the ordinary, and it does say it exited normally.

Reply #5 from GalCiv2 Forums Top

Yes, it is.

The game doesn´t crash or hang up or anything like that, that´s not the problem. When I start the shipyard, I can navigate the menus just fine, and, for example, create a new ship from scratch. The problem is, that it does take unusually long to load my existing ships (more than 10 minutes), although I have just a few custom ships.

Reply #6 from GalCiv2 Forums Top

Corrupted shipcfg file? Do all your shipconfig files in the save game directory open properly in notepad?

Reply #7 from GalCiv2 Forums Top

All the .shipcfg-files in My Games\GC2TwilightArnor\ships open properly in Notepad. I tried to delete all the files (including the xml-files), but it doesn´t make any difference. Are there any other files that belong to custom ships and need to be deleted for a "reset" of the shipyard?

Reply #8 from GalCiv2 Forums Top

I played around with the shipyard a bit, hoping to find some more hints to the nature of the problem. I did:

 

-The shipyard never finishes loading, not even after 30+ minutes.

-The shipyard finished loading and displays my custom ship as soon as I save a ship. Wether I use a template or design from scratch doesn't matter, as soon as I save the "loading shipyard"-bar is gone and my ships show up.

 

Any ideas?

Reply #9 from GalCiv2 Forums Top

Try exempting the GalCiv2 folders from your real-time antivirus scanning program (if applicable).

The lag could be due to the antivirus program scanning every file before allowing access.

That would include the folders in both 'Program Files', and 'My Documents'.

Reply #10 from GalCiv2 Forums Top

Shutdown your internet connection and then suspend your virus protection and firewall settings. See if that helps the situation. This does not sound like a game problem, but more to do with your system configuration.

You might also want to check your memory and cache settings. Make sure your allowing windows to control the settings.