Impulse says account expired

from GalCiv2 Forums

  I have the original game with no expansion packs. I lost my disk and decided to reinstall it through impulse. It shows up under my games in impulse but will not install as it say my account has expired. I found a work around by downloading Stardock Central which had no problem recongizing my account and game key and downloaded the game right away. Hope you get this fix since you want to move to impulse and get rid of SDCentral.

 

 

 

5,559 views 4 replies
Reply #1 from Stardock Forums Top

Click on the ? in the upper right and choose the registration option.  Fill in the email you used to buy the game and teh key.  If there is a question, you can have your serials sent to you from that same menu.

Reply #2 from GalCiv2 Forums Top

I did what you said but my email and cd key are already in there. I still try to update the registration and get a popup window that says account expired (ref 3).

In the list of games I have already (Galciv 1, Altarian prophecy, GalCiv 2 and sins - they all have my correct email address and cd keys. There is an expiry date tab and they all say none. I guess I could unregister the game as it is an option but then can I re-register with the old key or will I lose the game?

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Reply #3 from Stardock Forums Top

There is no way to "lose" the game. Sales and support can fix whatever we break.  :)  (But they won't be able to fix it until Monday . . but it's already broken, right?   My mother used to say "If it jams; force it!  If it then breaks . . It needed fixing anyway."  :))

Reply #4 from Stardock Forums Top

for registration issues, as far as I know you should contact : support@stardock.com